Graduate Enrollment Counselor - Saint Leo University in Las Vegas Nevada

Unfortunately, this job is expired as of 6/21/2016.

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Saint Leo University

Las Vegas, Nevada

United States

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Detailed Job Description


COL Support Center (Las Vegas)

The Graduate Enrollment Counselor achieves initial contact with prospective students and works with them from inquiry through the start of their program.

Successful Graduate Enrollment Counselors are student-centered individuals who are passionate about higher education and thrive in a fast-paced, telephone-based environment.

Graduate Enrollment Counselors generate prospective student referrals from existing students, alumni, staff, and members of the community.

Key attributes include: integrity, flexibility, initiative, and confidence.

As part of a high performing team, they are able to meet their own performance goals and also to motivate others.

As part of their role, they identify and share opportunities to improve university processes and the student experience.

Basic Function:

• Proactively build rapport with prospective students, help them define their objectives, and assess their fit with their program of choice.
• Ensure prospective students have a solid understanding of the time. commitment, technology, and skills required to be a successful online learner.
• Assist each student with first-term registration, the financial aid process, ordering books, and technology setup to ensure a positive start.
• Serve as the primary resource for questions and concerns regarding degree requirements, programs, policies and procedures.
• Contact and register students in advance of their first-term start date.
• Maintain outstanding attention to detail and follow-through.
• Maintain an accurate database of records and personal information of potential students.
• Meet and exceed quality student service interaction standards to ensure student retention and University standards of excellence.

Required Education/Experience/Skills:

Bachelor’s degree from a regionally accredited institution.

Demonstrated success working with students or customers in a proactive, service-oriented environment.

Strong oral, interpersonal and written skills

Ability to mange time effectively, handle multiple projects, prioritize work and utilize strong organizational skills.

Detail oriented and able to complete work assignments accurately in at timely manner.

Minimum Qualifications:

2+ years admissions experience or high-value relationship-based/consultative sales experience required.

Demonstrated success working with students or customers in a highly professional and
student or customer focused environment.

Bachelor’s degree from a regionally accredited university.

Preferred Qualifications:

Experience working with non-traditional adult students in an online environment.

Keyword Phrases

  • COL Support Center (Las Vegas)
  • Graduate Enrollment Counselor
  • innovative Catholic university
  • higher education to the military
  • leader in online higher education
  • Admissions & Enrollment / Recruiting
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter
Writing Samples