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Job ID: 2796 - SATSS - FT (Hourly)
This is advanced specialized work in coordinating, implementing and administering certain aspects of the University Procurement Card (P-Card) program. Independent judgment is exercised within general guidelines and established policies of the Controller’s Office and the Finance and Business Services division.
Serves as primary liaison for all P-Card matters. Responsible for the recording keeping of Cardholder Agreement Forms, original applications, account numbers, default payment counseling and related materials and information.
Monitors and tracks p-card transactions utilizing computer software. Informs customers in writing of P-Card usage violations of policy and maintains records of violations. Monitors P-Card usage to ensure compliance based on federal and state laws, and local policies and procedures. Establishes and performs scheduled audits of P-Card transactions.
Communicates policy changes to customers. Educates customers on proper use of P-Card, policy information, and changes or revisions to procedures. Develop training materials and facilitate training sessions in multiple formats (in person and online) on the Controller’s Office finance systems and procedures for the departments on campus.
Back up the Customer Support Help Desk for calls - requires maintaining a detailed level of knowledge about policies, procedures and system processing including: P-Card Program, the eProcurement and eInvoicing system, the Travel and Expense Management system, the Finance system and other procurement and payment processes and procedures.
Serve as an informational resource to departments, communicate policies and procedures through various methodologies, investigate and resolve issues and questions, exercise judgment in providing guidelines. Solicit customer input and work with other staff to continuously improve service and communication.
Assist in the administration of policies and procedures. Work with other areas to maintain a central source of financial policies and procedures.
All duties pertaining to customer support are performed under the guidance of the Customer Support Manager. Duties pertaining to the P-Card system are performed under the guidance of the Payroll and Payables Director.
Participate on and lead LEAN projects; other duties as assigned
Associate degree in Accounting or related field, OR eighteen months of coursework or training beyond high school and three years of related experience OR an equivalent combination of education and experience.
Strong interpersonal skills, dealing with employees at all levels of the University. Strong attention to detail, strong analytical skills, and fairly robust technology comfort level with Microsoft Word, Excel, and PowerPoint.
Knowledge of accounting/bookkeeping procedures; business math skills, oral and written communication skills; ability to work with people of diverse backgrounds. May require supervisory, clerical and/or research skills.
Generally typical office environment. May require considerable walking, standing or bending. May have periodic assignments which entail dealing with modestly unpleasant conditions.
Bachelor degree in Accounting or a related field.
Direct experience with Accounts Payable or Customer Support operations in a financial setting. Knowledge of public sector financial practices and procedures, especially in a university setting.
Intermediate to advanced skills in Microsoft Office product.
Experience with Banner Finance or other enterprise resource planning systems.
Experience with SciQuest or other e-procurement systems.
Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.
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