Business Office Technician-Student Financials (884 hrs/yr) @ WITC Shell Lake - Wisconsin Indianhead Technical College in Shell Lake Wisconsin

Unfortunately, this job is expired as of 6/6/2016.

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Wisconsin Indianhead Technical College

Shell Lake, Wisconsin

United States

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Detailed Job Description

Under the supervision of the Bursar, the Business Office Technician – Student Financials is responsible for college wide campus billing and collection efforts. Setting up third party contracts, assisting students with pay agreements and eRefunds. This part-time position assists in managing the daily college wide business operations and ensures that college policies and procedures are followed by making judgments regarding the integrity of data submitted at the campus level. Business Office Technician – Student Financials is also responsible for collecting accurate information and data for the purpose of informed decision-making. The ability to interpret policies and standard practices and deal with information that is sensitive or highly confidential is essential. Hours may vary and may include some evenings. Candidates must pass qualifying testing (keyboarding, math, 10-key) in order to be considered for the position. Testing details are noted in this posting.

Job Description

Learner Success
*Assist students with setting up payment agreements. Assign and edit negative service indicators. Track student payments; contact students regarding non-payment if necessary. Prepare reports of non-paying students and forward to appropriate staff.
*Make informational presentations to students and others on tuition, fees, payment plans, etc.

Operational Effectiveness
*Provide college wide cross-functional customer service to students, staff, and other customers both internally and externally. Assess customer needs and advise prospective and currently enrolled students, using knowledge of financial aid, assessment, admissions, orientation, registration, student activities, and foundation processes and guidelines.
*Oversee and direct the work of business office assistants and other appropriate staff.
*Set up and maintain new organizational units. Authorize and create agency third party contracts in PeopleSoft for both credit and non-credit, including HSED and Youth Options. Attach students to contracts in system.
*Resolve billing discrepancies and issues.
*Prepare invoices for students and agencies.
*Send out past due notices; submit college wide students and organization account to TRIP, collection agency, or small claims.
*Run PeopleSoft queries to monitor student and agency accounts to determine past due fees or missed payment plan installments.
*Balance and complete the report of deposit for business office service areas and student and organization fees.
*Maintain sales tax record.
*Journal and ledger all funds received in office.
*Maintain and reconcile assigned checking accounts and credit cards.
*Participate in testing and documenting procedures for new software functionality

*Participate in college wide and campus committees and teams.


1. Associate degree in accounting or related field. Prior related work experience strongly preferred.
2. Knowledge of and proficiency in the use of a computer, computer applications and software such as email, word processing, and spreadsheet programs.
3. Ability to organize, coordinate and prioritize work with minimal supervision.
4. Ability to be detail-oriented, well-organized, to work independently on assigned tasks and to work under pressure.
5. Ability to effectively communicate by both written and verbal means.
6. Candidates must pass qualifying testing (keyboarding, math, 10-key) in order to be considered for this position. Testing details are noted in this posting.

Salary Hiring Range

$15.13 – $16.30 hourly

Special Instructions to Applicants:

Your application will be considered complete when we have received a completed online application, a cover letter addressing all of the qualifications for this position, a resume, and original or copies of official or unofficial college transcripts. If you have noted an educational degree on your application, WITC requests transcripts to support your degree. Official transcripts are required prior to an offer of employment.

Please mail transcripts, if unable to scan, to Human Resources:
505 Pine Ridge Drive
Shell Lake WI 54871

WITC is an Equal Opportunity/Access Employer and Educator.

Keyword Phrases

  • Administrative Services
  • higher education
  • career focused
  • curriculum design
  • Bursar and Student Accounts
Employment Type:Administrative Staff
Degree Required: Associate
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter