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Under the direction of the Chief Operationing Officer, the Director for SLUCare Operations Strategy is responsible for implementing and overseeing all aspects of the SLUCare Faculty Compensation plan, including performing complex operational and financial analyses. Outstanding interpersonal skills are essential as this position works across all levels of the University and physician group to ensure optimization of operational performance and realization of best practices. The position leads process improvements through the use of Lean methodologies. This position will also identify opportunities of improved productivity through business development growth.
Knowledge of ambulatory care delivery systems, practice management operations, planning and administrative practices, personnel management and financial management.
Knowledge of regulatory, compliance, and legal requirements for physician agreements.
Strong interpersonal/human relations skills, including the ability to establish a productive and cohesive partnership with others. Flexible and able to work across levels, functions, organizations, locations, virtually aligned resources and teams. Ability to maintain relationships with all stakeholders, including physicians, University and School of Medicine leadership, SLUCare administration and staff.
Expertise utilizing clinical benchmarking tools.
Capability to analyze and present complex data to a variety of audiences ranging from University trustees to practice staff.
Understanding of clinical technology, clinical IT, quality systems, data management, business drives and relationships to quality and clinical delivery.
Experience utilizing LEAN methodology.
Responsive to shifting priorities and evolving needs in a complex environment.
Strong financial analysis, written, verbal, and presentation skills.
Demonstrated ability to implement and/or oversee quality improvement, resource management, and customer service in a physician group practice setting.
Ability to work as a member of a team and negotiate and facilitate diverse opinions, groups, entrepreneurial, and academic cultures.
Bachelor’s Degree from an accredited institution of higher education in a healthcare, health administration, business administration, or related field. Experience with Lean methodologies is required. Master’s Degree in Health Care Administration or Nursing, or MBA with at least five years’ of professional experience is preferred.
Provides leadership for the development of provider engagement strategic initiatives. Collaborates with SLUCare clinical and executive administration in the development, implementation, and evaluation of policies, procedures, strategies, and services which optimize provider productivity; provides collaborative leadership to address workflow redesign necessary to optimize productivity for providers and the practice; performs benchmarking assessments for business development growth.
Leads the implementation of the SLUCare Faculty Productivity redesign; performs complex operational and financial analyses to demonstrate current productivity and updated status reports; works In collaboration with administration, departmental leaders and clinical managers to conduct studies and provide recommendations for increasing provider productivity; provides expertise on utilization of multiple types of metrics (clinical productivity, administrative, research, teaching and compensation) to establish relevant targets. The position is responsible for developing a packet of relevant reports and analytical summaries to be provided routinely to providers at frequent intervals.
Collaborates with key administrators and stakeholders to ensure alignment and achievement of goals related to the “Quadruple Aim” (experience of care, population health, cost control and improving the work life of faculty and staff).
Serves as a leader and/or key support member on relevant SLUCare committees, including the Compensation, Clinical Operations, Triple Aim and Access Committees; prepares and presents regular reports to the SLUCare Executive Committee, Governing Board and SLU Board of Trustees Clinical Affairs Committee.
Develops and oversees the Physician Compensation Manager position.
Performs other duties as assigned
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