Unfortunately, this job is expired as of 6/14/2016.
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The Financial Aid Quality Control Specialist will assist the Director of Financial Aid Compliance in ensuring the universities financial aid program is compliant with federal, state, and institutional rules and regulations by administering a financial aid compliance plan. This professional will also assist with resolving issues by conducting detailed research of student records to resolve issues brought forth by Financial Aid Support managers, University offices, and students; and determine solutions to resolve these issues.
•Assist in creating/maintaining a financial aid compliance plan and audit schedule
•Perform compliance audits based on schedule
•Verify work of staff in audit selection for accuracy, proper work methods, techniques, and compliance with applicable policies and procedures
•Share audit findings with management and assist managers with developing individualized training plans based on QA findings
•Assist with trend analysis and identifying training needs
•Maintain audit documentation
•Assist with A133 audit preparation and data collection
•Thoroughly research and document student issues following established procedures. Maintain research documentation
•Maintain working knowledge of federal, state and institutional verification and awarding regulations to ensure ongoing compliance
•Maintain confidentiality of work related information and materials
•Participates in special events, evening, and weekend work as needed
•Contribute to the overall success of the Financial Aid Office by performing all other duties as assigned by the management team
Requires demonstrated competencies to work in technology driven operation. These include analytical skills, strong interpersonal and communication skills and student centered customer service orientation. Also, must be able to work in a collegial and collaborative manner within a team and able to react and adjust quickly to changing conditions.
•Associates degree from a regionally accredited institution;
•Demonstrated success working with students or customers in a service-oriented environment.
•Bachelor’s degree from a regionally accredited university or college
•Experience in performing verification and packaging of financial aid
•Experience with Ellucian Colleague student system
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