Unfortunately, this job is expired as of 6/3/2016.
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Job ID: 2729 - SATSS - FT (Hourly)
Performs a variety of moderately complex clerical and administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of a University administrative unit.
This position provides excellent customer service, professional administrative support and coordination for student mobility programs and advisors at Miami University. Serving as a critical front line resource for international students and scholars, study abroad students, faculty and staff, and community members.
GLI Program Associate is primarily responsible for greeting students, faculty, staff and community members at the Global Initiatives Advising and Consulting Center. Duties include supervise the check-in process for advising appointments for study abroad, international students and scholars, and continuing education; maintain accurate and complete records of activity; respond or refer entity e-mail to resolution; disseminate and collect immigration, visa, and study abroad documents, daily deposits, and payments; respond to inquiries via telephone, e-mail, and instant message; serve as Passport Acceptance Agent; make daily out-of-office trips to PNC, Mailroom, etc.; perform general office tasks as needed, including some student employee supervision and training; performs a variety of clerical tasks including answering phones, typing, copying, etc.
Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience; U.S. Citizen or permanent resident.
Exceptional customer service skills and demonstrated student-centered approach; working knowledge of Microsoft Office; excellent time management, organization, and communication (verbal and written) skills, including ability to maintain composure under pressure; ability to communicate and work with the diverse population of learners; culturally competent; ability to manage multiple tasks with minimal supervision; supervision experience.
Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.
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