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Synopsis of Role:
The Scheduling Coordinator is a detail oriented individual with strong organizational and critical thinking skills. This full-time position works in support of the scheduling department. The scheduling coordinator position is a full-time position.
• Supports the associate vice president, scheduling and registrar systems and the scheduling team with scheduling AMU/APU courses; scheduling instructors to teach the courses; and maintainnig the course sections.
• Manually tracks faculty numbers and manages faculty schedules in accordance with University policy.
• Manually tracks faculty scheduling in accordance with Affordable Care Act (ACA) regulations.
• Manually tracks faculty scheduling for pilot projects.
• Manually registers students for pilot projects as needed.
• Sets up course section; assigns eligible faculty; and registers eligible students in final capstone or comprehensive exam courses.
• Sets up course sections; assigns eligible faculty; and registers eligible students in independent study courses.
• Sets up and manually manages special cohort sections as needed.
• Interfaces with Life Long Learning Team to register validated partner program students.
• Processes course description updates.
• Process changes of course owner assignments.
• Monitors annual course schedule and makes adjustments to course and faculty assignments as needed.
• Updates and maintains faculty information such as vacation requests and qualified course lists.
• Responds to inquiries from provost, deans, program directors, and outside departments regarding course and faculty information.
• Provides support for system user testing for any system releases that impact scheduling department.
• Provides support for system user testing for data and analytical reports or dashboards that impact scheduling department.
• Maintains the privacy of student accounts through compliance with Family Educational Rights and Privacy Act (FERPA).
• Performs other duties as assigned.
Work Environment and Physical Demands:
• Requires the ability to work from a remote workplace after training concludes in Charles Town, WV. The training can last up to 90 days.
• Some travel (less than 10%) may be required to West Virginia, Virginia, Maryland or Washington DC.
• Ability to navigate multiple systems and adjust quickly to ongoing technology changes.
• May be required to work non-traditional hours as needed.
• Strong attention to detail, multi-tasking skills and prioritization techniques.
• Proficient in analyzing and synthesizing complex or diverse information, collecting and researching data, and using critical thinking skills and experience to compliment manual and automatic scheduling processes.
• Must be a team player who can also work independently with minimal supervision.
• Ability to adjust to procedural and process changes as needed.
• Ability to juggle a sizeable workload and complete assignments in a timely manner.
• Excellent communication skills.
• Ability to interact successfully with American Public University System (APUS) staff at all organizational levels, as well as faculty and students.
• Bachelor's degree desired; Associate degree and equivalent work experience may be considered.
• Professional experience in an office environment required.
• Proficiency in Microsoft Office Suite (Outlook, Word, and Excel) required.
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