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Under the supervision of the Bursar, the Campus Business Office Technician is responsible for the daily operation of the campus business office. This position is responsible for campus accounting transactions including setting up third party contracts, reconciling & journaling checking accounts and cash deposits, and assisting students with pay agreements. Responsibilities include overseeing and directing the work of appropriate staff. This position assists in managing the daily college business operations and ensures that college policies and procedures are followed by making judgments regarding the integrity of data submitted at the campus level. Applicants must pass qualifying testing as detailed in this posting in order to be considered for this position.
*Assist students with setting up payment agreements. Assign and edit negative service indicators. Track student payments; contact students regarding non-payment if necessary. Prepare reports of non-paying students and forward to appropriate staff.
*Make informational presentations to students and others on tuition, fees, payment plans, etc.
*Provide cross-functional customer service to students, staff, and other customers both internally and externally. Assess customer needs and advise currently enrolled, new, and potential students, using knowledge of financial aid, assessment, admissions, orientation, registration, student activities and foundation processes and guidelines.
*Oversee and direct the work of business office assistants and other appropriate staff.
*Set up new organizational units. Authorize and create agency third party contracts in PeopleSoft for both credit and non-credit, including HSED and Youth Options. Attach students to contracts in system.
*Resolve billing discrepancies and issues.
*Prepare invoices for agencies. Send out past due notices; forward notices to administrative office for action by collection agency.
*Run PeopleSoft queries to monitor student and agency accounts to determine past due fees.
*Balance and complete the report of deposit for business office service areas and student and organization fees.
*Maintain sales tax record.
*Journal and ledger all funds received in office.
*Maintain and reconcile assigned checking accounts and credit cards.
*Enter work study and tutor timesheets.
*Actively participate in college-wide and campus committees and teams.
1. Associate degree in accounting or related field required. Prior related work experience strongly preferred.
2. Knowledge of and proficiency in the use of a computer, computer applications and software such as email, word processing, and spreadsheet programs.
3. Ability to organize, coordinate and prioritize work with minimal supervision.
4. Ability to be detail-oriented, well-organized, to work independently on assigned tasks and to work under pressure.
5. Ability to effectively communicate by both written and verbal means.
6. Candidates must attend and pass qualifying testing for the position (keyboarding, math, 10-key). See details in this posting.
Your application will be considered complete when we have received a completed online application, a cover letter addressing all of the qualifications for this position, a resume, and original or copies of official or unofficial college transcripts. If you have noted an educational degree on your application, WITC requests transcripts to support your degree. Official transcripts are required prior to an offer of employment.
Please mail transcripts, if unable to scan, to Human Resources:
505 Pine Ridge Drive
Shell Lake WI 54871
WITC is an Equal Opportunity/Access Employer and Educator.
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