Dispatcher I (Multiple Openings) - Bentley University in Waltham Massachusetts

Bentley University

Waltham, Massachusetts

United States


Detailed Job Description

Operates the Bentley University Police Department’s dispatch center, receiving emergency and non-emergency telephone calls, after-hours maintenance requests, monitoring computerized alarm and access control systems, providing police dispatch and radio communication management directing the response of officers on patrol to calls, providing a communications interface with other agencies, recording all incidents and responses, providing in-person customer service and providing necessary clerical support for the department. Some tasks may be life-safety related and thus place a critical emphasis on a successful outcome. May be required to work rotating shifts on nights, weekends, and holidays. May be required to report for duty at any time, including during states of emergency and University closings.

Minimum Qualifications (Education and Experience Requirements)

Minimum of a high school diploma or equivalent is required. Must possess strong customer-relations skills and have the ability to work under high stress situations. Must have ability to multi-task given the complexity of work responsibilities. Strong computer skills essential. Must have excellent verbal and writing skills. Possession and retention of a valid license to operate a motor vehicle.

Special Instructions to Applicants

Bentley University requires reference checks and may conduct other pre-employment screening.

Work Schedule: 4 X 2 rotating; shifts include 7 a.m. – 3 p.m.; 3:00 p.m. – 11:00 p.m.; 11:00 p.m. – 7:00 a.m.; occasional 7:00 p.m. – 3:00 a.m.

Bentley University is an Equal Opportunity Employer, building strength through diversity.

Keyword Phrases

  • University Police
  • Dispatcher I (Multiple Openings)
  • Business University
  • STAR - Scholarship, Teaching, Advising, Research
  • Corporate & Community Partnerships
  • Campus Safety and Police
Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: See Job Description
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter
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