Provides neutral, impartial and confidential dispute resolution confidentially to all employees of the Life University community.
Consult with complaining parties to clarify and analyze problems, focus discussions, and develop a mutually satisfactory process for resolution.
Conduct informal fact finding in order to understand issues from all perspectives.
Facilitate group meetings, using diplomacy and negotiation skills in order to communicate among parties in conflict.
Consults with Managers and Supervisors to develop strategies in resolving complaints.
Conducts investigations of alleged employee misconduct and makes final determinations.
Advises and assists administrators and supervisors on university policies, procedures and regulations in resolving day-to-day employee relations issues.
Monitors trends and recommends methods and strategies in their resolution.
Facilitates workplace trainings related to federal and state laws, polices, procedures and regulations and mediation between employees.
In partnership with University legal counsel, represents University in hearings and arbitrations by performing such tasks as interviewing potential witnesses, planning and hearing preparation, and preparing exhibits. Present oral arguments to outside agents and draft briefs.
Assist HR Director with special projects and/or committees.
ADDITIONAL DUTIES AND RESPONSIBILITIES
Assumes additional responsibilities and performs special projects as needed or directed.
Exhibits student centeredness in performance of all job duties.
Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.
Anticipates, listens to, understands and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.
Education, Training and/or Experience.
Master's degree in Human Resources or a related field required
Minimum of five (5) years experience in a work environment within any of the following areas: employee relations, training, mediation, or conducting hearings regarding employee wrongdoing.
Extensive knowledge of employment laws and regulations
Juris Doctor Law Degree.
At least three (3) years of experience as a mediator or Ombudsman.
Previous experience in higher education environment.
Professional Human Resource (PHR) or Senior Professional in Human Resources (SPHR) Certification
At least one (1) year experience as Title IX Coordinator.