Manager, Process Management - Cuyahoga Community College in Cleveland Ohio

Unfortunately, this job is expired as of 7/26/2013.

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Cuyahoga Community College

Cleveland, Ohio

United States


Detailed Job Description

Campus or Location

Institutional Advancement

Provides methodology, communication and process development assistance, management reporting tools, and project capacity; which includes acting as a project manager, providing process improvement tools, and monitoring status on projects as required in support of the College’s and department’s mission, vision and values

Serves as a project team advisor and coach on various initiatives which includes providing project management and process improvement subject matter expertise, serving as a member of various work groups, organizing and overseeing the work of potential internal and external consultants

Provides subject matter expertise for the MOSTAP process development and works to set respective objectives and strategies across departments in recognition of a dynamic environment

Facilitates and promotes the strategic planning process; Develops communications criteria for deliverables and development acceptance plans for the division

Embeds new methods and improves existing processes while gaining support through applications of projects and change management activities

Implements and manages project changes and interventions to achieve acceptable project outputs

Monitors projects and progresses through various teams and intranet sites in order to report timely and accurate data for decision making

Utilizes structured communication methodologies relative to change management principles and continuous improvement initiatives as part of project and process management

Acts as an AQIP Core Team liaison for Administration & Finance which includes providing AQIP subject matter expertise as it relates to A&F projects and provides continuous improvement expertise and leadership to the AQIP OD Director and AQIP Liaison

Oversees various work groups or members by providing direction and support

Performs other related duties as assigned

Required Qualifications

Bachelor’s Degree in Business Administration and/or related process/ project management experience

Minimum of three years of progressively responsible experience in change management initiatives, organizational development, or strategic process planning

Demonstrated experience managing processes, projects and systems through teams and individuals in a complete lifecycle process

Proven experience in metrics management and research methods

Demonstrable knowledge of both theoretical and practical aspects of project / process management

Demonstrated abilities in project management, planning, organizing, and data analysis / interpretation

Critical thinking and problem solving skills

Excellent decision making and problem solving abilities

Excellent verbal, written and interpersonal communication skills

Strong ability to multi-task and integrate multiple inputs into project efforts

Basic understanding of (ERP) Enterprise Resource Planning integration

Moderate skill level for Visio, MS Project, MS Office including and Excel, PowerPoint and Word

Excellent customer service skills and a proven ability to develop and sustain productive customer relationships

Must be flexible, a creative thinker, and a team leader

Knowledge of process improvement/quality tools (i.e. process mapping and root cause analysis tools)

Ability to look at processes with a systems approach to improvement

Data focused and the ability to interpret metrics to suggest improvement opportunities derived from the information

Ability to sequence activities to meet delivery dates

Ability to energize people to achieve high levels of performance and to overcome barriers to foster change

Ability to influence the organization by working collaboratively with individuals at all levels across the College

Ability to develop a vision and strategy and motivate others to achieve that vision and strategy

Sensitivity to respond appropriately to the needs of a diverse organization

Preferred Qualifications

Master’s Degree

Demonstrated experience working in a collaborative environment

General Banner (Ellucian) systems experience

Work Schedule

Standard College hours of business 8:30AM – 5:00PM, Monday through Friday.

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Keyword Phrases

  • Office of Learning & Development
  • Manager, Process Management
  • Exemplary Learning and Teaching Community
  • Embrace Diversity
  • Promote Individual Development and Quality of Life
  • Human Resources
  • Other Administrative Programs
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: See Job Description
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter