Patient Coordinator, Sr. - Saint Louis University in St. Louis Missouri

Unfortunately, this job is expired as of 6/22/2016.

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Saint Louis University

St. Louis, Missouri

United States


Detailed Job Description

Under general supervision, provides clinical office support to ensure patient satisfaction; schedules appointments, greets patients, and prepares charts; performs registration and check-in/out functions; verifies insurance benefits; assists with patient exams, tests, and procedures; maintains various records and databases of information; prepares correspondence, billing, and reports.

Knowledge, Skills, Abilities, and Personal Characteristics

Knowledge of medical terminology and procedures
Knowledge of insurance plans and referral procedures
Knowledge of office practices and procedures
Interpersonal/human relations skills
Ability to operate various office and medical equipment
Ability to operate personal computer with various software programs
Ability to respond to questions in a tactful and professional manner
Ability to organize/prioritize duties
Ability to work with constant interruptions
Ability to maintain records and files
Ability to maintain confidentiality

Minimum Qualifications

High school diploma or equivalent; supplemented with two (2) years of related work experience.

Job Duties and Responsibilities

Performs office support for a specific department of clinical practice; schedules surgeries, services, and appointments; prepares referral forms for tests, procedures, consults, and specialty physicians; obtains x-rays and test results; verifies benefits and assists with various insurance protocols; precertifies tests and procedures.

Greets and assists visitors, patients, etc.; obtains initial patient information; may perform non-invasive testing; assists with exams and procedures; screens phone calls for the most effective patient care; responds to inquiries.

Prepares patient charts; maintains database of patient information, care requirements, and changes; reviews and maintains patient data; maintains medical and insurance referral records; ensures test results are filed.

Performs charge entry, and payment collection and posting; processes financial information; prepares clinical and surgical billing; reviews requisitions; prepares reports; transcribes clinical correspondence.

Researches and resolves patient referral problems; tracks referral practice patterns; oversees operations to ensure patient satisfaction; assists medical students with procedure instructions; performs other duties as assigned.

Other responsibilities as assigned.

Keyword Phrases

  • Otolaryngology
  • Patient Coordinator, Sr.
  • Embrace inclusion in diversity
  • Jesuit institution
  • Research University
  • Medical Center Staff
Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter