Technical Enrollment Specialist - Cuyahoga Community College in Cleveland Ohio

Unfortunately, this job is expired as of 5/12/2016.

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Cuyahoga Community College

Cleveland, Ohio

United States


Detailed Job Description

Campus or Location

Unified Technologies Center

Job Responsibilities


Creates and formats reports for VP of Access and Completion, Registrar, Enrollment Centers, and other campus constituencies used for ongoing enrollment activities

Maintains and enhances current reporting projects such as automated student communication (acceptance letters, academic status notifications, priority registration) and data entry error reports

Supports and serves as a member of the strategic enrollment management team to provide timely and accurate data to support recruitment, enrollment, retention and completion initiatives

Provides assistance and prioritization of College-wide Enrollment Management and retention oriented projects and services

Develops specifications for queries and scripts used in making global changes in the SIS and/or facility scheduling software

Works closely with and acts as a liaison to the Information Technology and Evidence and Inquiry teams while interacting with other college departments in providing production support, resolving system problems, and disseminating system information

Assists in testing during implementation of new software, new software releases and functionalities related to SIS and/or add-on products

Assists with the submission of National Student Clearinghouse files

Assists with the creation of reports through Argos to support efficient Enrollment Management operations and to enable others to access needed data and lists

Coordinates student records and student services systems and technical needs relating to SIS add-on products (Red Lantern, Astra Schedule, Address Checker, document imaging) and customized SIS forms

Provides support and back-up coordination for the encoding and continuing development of the College’s electronic degree audit systems (U. Achieve/DARS & DegreeWorks)

Performs other duties as assigned

Required Qualifications



Bachelor’s Degree and a minimum of three years of experience using integrated database information systems

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations


Possesses basic knowledge of fundamental academic curriculum concepts, practices and procedures and ability to apply in varied situations as it pertains to the departmental focus

Demonstrated problem solving and analytical skills

Possesses strong organizational, time-management skills, and is results-oriented

Possesses excellent written, verbal and interpersonal communication skills

Works accurately with great attention to detail

Possesses basic Banner skills (or equivalent program)

Demonstrated basic proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Access

Ability to work effectively in a dynamic and changing work environment requiring flexibility and teamwork

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, persuade and gain cooperation and acceptance of ideas on significant projects

Ability to collaborate, negotiate and resolve conflicts on major projects

Ability to develop and maintain relationships with key contacts to enhance work flow and quality

Sensitivity to appropriately respond to the needs of a diverse population



Collaboration / Inclusion
Time Utilization / Organization
Quality of Work


Customer Service
Results Focus
Continuous Improvement / Innovation


Servant Leadership
Flexibility / Adaptability

Preferred Qualifications


(Or equivalent job-related experience providing the necessary knowledge, skill, and abilities to perform the functions of this position proficiently)


Minimum of three years of experience using integrated database information systems in a higher education environment

Demonstrated experience supporting enrollment management functions

Work Schedule

Monday-Friday 8:30 a.m. -5:00 p.m., some evenings or weekends depending on departmental needs.

Target Hiring Rate/Salary

Special Note

Special Note

Posting Open Date 04/01/2016

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Keyword Phrases

  • Registrar
  • Technical Enrollment Specialist
  • Exemplary Learning and Teaching Community
  • Embrace Diversity
  • Promote Individual Development and Quality of Life
  • Registrars
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter