Financial Aid Process Team Specialist - American Public University System in Charles Town West Virginia

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American Public University System

Charles Town, West Virginia


United States
(16-0090)

Categories

Detailed Job Description

Synopsis of Role:

The Financial Aid Processing Team Specialist assists students with tuition, Title IV financial aid processing, Veterans' Assistance (VA) and alternative loan inquiries.

Essential Functions:

• Reviews and processes various forms of financial aid including federal financial aid (Title IV), veterans' benefits, alternative loans, employer vouchers and military tuition assistance.

• Assists students, education offices and employers via telephone and e-mail regarding the financial aid application and award process, alternative loan options and military educational benefits to include Tuition Assistance (TA) and Veterans' Assistance (VA).

• Retrieves and processes tuition assistance forms electronically.

• Maintains communication with virtual financial aid office.

• Performs research on approval status of all financial aid types.

• Grants course access upon receipt of approved financial aid documentation.

• Provides suggestions of actions to manager and/or senior specialist on processes and issues.

• Interacts with other departments to achieve daily goals.

• Performs other duties as assigned.

Work Environment and Physical Demands:

• Standard office environment in Charles Town, WV.

Requirements

Required Skills:

• Basic computer skills including experience with Windows based applications (specifically Excel and Word).

• Demonstrated positive attitude and work ethic.

• Excellent verbal and written communication skills.

Required Experience:

• Bachelor’s degree preferred.

• Two (2) years of experience in finance or accounting or one year experience in a financial aid services position.

Keyword Phrases

  • Finance - FSA
  • Financial Aid Process Team Specialist
  • Embracing and creating diverse learning environs
  • Superior and relevant distance learning programs
  • Online education supports a community of learners
  • Financial Aid
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Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter