Assistant Athletic Director, Ticket Sales & Service - Washington State University in Pullman Washington

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Washington State University

Pullman, Washington

United States


Detailed Job Description

The Manager oversees all aspects of a multi-million dollar ticket sales operation within the athletic department including, but not restricted to, following state audit guidelines in all cash transactions and deposits, maintaining computer system integrity, hiring, evaluating, and training of staff, working closely with other external directors to maintain communication and develop marketing strategies for ticket sales, establishing and maintaining a philosophy of customer service throughout entire ticket office. Serve as primary sales contact for all external and internal constituents.

Required Qualifications

A Bachelor’s degree in a relevant field and four (4) years of progressively responsible experience in a field related to the functional managerial area which has included at least one (1) year of supervisory experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

Demonstrated work experience and programming responsibilities with a Paciolan ticketing database, specifically including work with e.venue and t.Fund.

Demonstrated experience working in positions that require customer service, leadership and strong communication skills.

Previous experience working within an intercollegiate or professional Athletic Ticket Office.

Demonstrated sales accomplishments and achievements.

Demonstrated work experience that requires strong time management, fiscal accountability and organizational skills.

Demonstrated work experience that requires an expertise with business practices and internal controls.

Possess excellent report writing skills and have the ability to initiate and complete projects with specific deadlines.

Demonstrated work experience managing post season ticket sales and working with a ticket priority point system.

Advanced degree.

Monthly Salary

Commensurate with qualifications and experience

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU is committed to excellence through diversity and faculty-friendly policy action, including partner accommodation and NSF ADVANCE Institutional Transformation programs (

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or

Keyword Phrases

  • Ticket Operations
  • statewide system with worldwide reach
  • Discover a great place to work!
  • embracing diversity where everyone can grow!
  • Athletic Department & Coaching
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Director
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter