Program Manager / Director of International Programs - West Valley-Mission Community College District in Santa Clara California

Unfortunately, this job is expired as of 4/25/2016.

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West Valley-Mission Community College District

Santa Clara, California

United States

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Detailed Job Description

The Division of Student Services is seeking a talented leader to fill the position of Director of International Programs.

Mission College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

Under supervision of the VP of Student Services at Mission College, perform specialized duties related to, enrollment and retention of both matriculated and intensive English program international students at the International Student Center; serve as PDSO (Primary Designated School Official (with the US Department of Homeland Security (US DHS) for the college; provide accurate and timely information regarding US DHS regulations to potential and enrolled international students; handle the flow of money through the intensive English language institute and prepare and maintain financial records, report student immigration and academic status as needed to the US DHS; provide for support services to enrolled students including health insurance, medical care, housing and SEVIS compliance contacts.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.


100% of full time, 40 hours per week, 12 months per year, with anticipated start date of May 18, 2016. Schedule may change to include some evening or weekend hours, as needed. This is a Classified Administrator position.

Work Location: Mission College, Santa Clara, CA.

We have begun a district-wide classification study of all regular, non-faculty staff positions. A classification study is a process of studying, analyzing, and describing the nature and level of work performed by employees. This classification study will ultimately produce uniform job descriptions for every employee.

The classification study will also include a compensation study that will provide information on what other employers pay employees who are performing similar duties. The District will use this information to ensure that our employees are adequately compensated.

The classification study started in November 2014 and is expected to take approximately 12-18 months to complete. As a result of this study, it is possible for the job description and/or compensation to change in this position opening.

Minimum Qualifications

Any combination equivalent to:

1. Education – a four year degree from an accredited college or university with major course work in business administration, advertising, marketing or related field;


2. Experience – three years of increasingly responsible private sector experience in a related area such as sales, advertising, marketing or training;


3. Demonstrated ability to effectively work with persons of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Desired Qualifications

  • Bilingual preferred.
  • Experience as a Designated School Official.

Examples of Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

  • Determine educational needs by working with community and international contacts, faculty, curriculum developers and college staff.
  • Use knowledge of ESL, of international students to develop and implement marketing strategies for program; develop and market special projects such as short term intensive English programs; actively market programs to international audience.
  • Initiate presentations, proposals and contract development with a variety of clients.
  • Participate in relevant local and national associations (e.g. TESOL, CATESOL, NAFSA); keep up with pertinent developments in the fields of ESL, SEVIS, IEP management, international education and immigration law.
  • Manage the college International Student website by making sure the information there is accessible and current.
  • Supervise selection and assignment of faculty and match program needs.
  • Create policies as needed.
  • Monitor classes and services including personnel contracts, staffing, scheduling, establishing class, registration, books, instructional materials, with appropriate college/District units.
  • Supervise curriculum development and service delivery to meet program needs.
  • Resolve student and faculty issues, and coordinate with college offices and partnering educational institutions.
  • Write contracts, prepare and distribute invoices, collect contract fees and follow up on contract terms.
  • Develop and deliver presentations on program activities to community and District groups.
  • Work cooperatively as a member of the management staff of the College and District toward the achievement of its goals and objectives.
  • Provide leadership consistent with the mission and function of the College and District.
  • Recommend and implement techniques to improve department policies and practices, increase efficiency, take advantage of opportunities and maintain state-of-the-art practices, keeping abreast of current trends and practices in the field.
  • Maintain effective public relations with the larger community.
  • Assure smooth operations within the areas of responsibility.
  • React to change productively and handle other essential tasks as assigned.
  • Immediately report known or likely fraud, illegal acts, violation of provisions of contracts or grant agreements to the appropriate parties.
  • Select, assign, orient, train, supervise, counsel, discipline and annually evaluate the performance of direct subordinates; delegate the responsibility for supervision of indirect subordinates to subordinate supervisors to assure efficient and effective performance; develop expectations for performance and standards of excellence.
  • Be ready to accept assignments to lead or participate in District-wide or college committees, initiatives, teams or ad hoc groups; be responsible and accountable for completion of assigned tasks when assigned to such a group; when chairing such a group, evaluate the performance and during the performance evaluation process.
  • Operate office equipment such as microcomputer, computer terminal, printer, calculator, copier and facsimile machine.
  • Use program and word processing applications software effectively.
  • Prepare and administer annual budgets for assigned area; review and approve expenditures according to established District policies and procedures.
  • Participate in preparation of state and federal grant applications.
  • Perform related duties as assigned.

Knowledge and Abilities

Knowledge of:

  • Design, development and implementation of customized educational programs for business and industry.
  • Sales and marketing methods and techniques.
  • Conflict resolution methods and techniques.
  • Curriculum development and delivery.
  • District and college policies, procedures, programs and services. * Industry/business practices and trends.
  • Training and educational requirements for a wide variety of careers and occupations.
  • College and community resources available to students.
  • Oral and written communication skills.
  • Advisement and interviewing techniques.
  • Interpersonal skills including tact, patience and diplomacy.
  • Operation of microcomputer equipment and various software programs including word processing, database management and spreadsheet computer applications software.
  • Modern office practices, procedures and equipment.
  • Recordkeeping techniques.

Ability to:

  • Read and interpret contracts, curriculum and related information and documents.
  • Advise corporate/company clients regarding contracted training programs.
  • Design, develop and monitor customized educational programs for international students.
  • Develop and implement effective sales and marketing strategies.
  • Communicate effectively both orally and in writing.
  • Listen and extrapolate information effectively.
  • Prioritize work to meet stringent schedules and timelines. * Work effectively in an entrepreneurial environment.
  • Select, assign, orient, train, supervise, counsel, discipline and evaluate the performance of employees.
  • If chairing a committee, evaluate the performance of committee members and forward input to members’ supervisors for consideration during the performance evaluation process.
  • Operate office equipment such as microcomputer, computer terminal, printer, calculator, copier and facsimile machine.
  • Prepare and maintain statistical records, reports, databases, files, logs and lists using microcomputers and peripheral equipment.
  • Use word processing, spreadsheet and data base management computer software effectively.
  • Relate effectively to people of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy.
  • Interface effectively with all aspects of educational operations.
  • Review and assess contract progress to ensure compliance with contract requirements.
  • Work independently with minimal supervision.
  • Establish and maintain effective and cooperative working relationships with others.

Salary and Benefits

  • Anticipated Hiring Range: $7,323–$7,886 monthly (Administrative Salary Schedule, Range 10, Steps A-C).
  • Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 22 days vacation leave accrued annually (25 days after 5 years).
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Professional development and renewal leave.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.
West Valley-Mission Community College District is an Equal Opportunity Employer

Keyword Phrases

  • 2 Silicon Valley locations
  • student-centered learning environment
  • empowering diverse human capital
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Director
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume