Cashier Specialist - Metropolitan State University of Denver in Denver Colorado

Unfortunately, this job is expired as of 4/19/2016.

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Metropolitan State University of Denver

Denver, Colorado 80217

United States

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Detailed Job Description

Provides support to all faculty, staff and students through fiscal transactions. This position supports all duties and activities in the Cashiering department by supporting Campus Recreation, Student Health Center, Testing Services and Extended Campus (adding new departments as needed) in all cashiering complications. Additionally, position will assist our Collections Advisor with contacting students regarding past due balances and setting students up on payment plans with the University.


- 30% Customer Service
Serves as the primary front desk customer service representative. This includes processing payments, answering phones, assisting walk-in clientele, processing mail, reviewing reports, and other Cashier related tasks.

- 20% Bank Returns and Daily Deposits
Monitors all campus-wide cash receipt activity by verifying transactions effectively posted from the CASHNet system to the Banner system.

Responsible for completing daily deposits from each department to Loomis.

Processes return ACH and return check payments and monitors direct deposit enrollment. Ensures all return ACH and return check payments are properly recorded and if necessary, provide additional documentation to the Office of the Bursar for additional fees to be added to the account. When direct deposit information is rejected by the bank, the position must contact the student to obtain the appropriate information to continue the direct deposit process and follow the proper protocol for all issues regarding rejected funds, closed accounts and other issues that arise due to the direct deposit process. Position will also be responsible for sending email correspondence to the student regarding return checks and direct deposits.

- 15% Cash Drawer Reconciliation
Balance cash drawers, reconcile and make adjustment to CASHNet sessions and/or Banner batches (at times, this requires intensive research). Position must verify deposit amounts and close sessions in both systems. The position oversees student employees during their end of day proceedings, which includes verification of cash deposits and closing their batches, after resolving discrepancies, if any.

Responsible for conducting cash drawer and vault audits for the entire department.

- 15% Collection of Past Due Accounts
Assists our Collections Advisor by contacting students directly to attempt to collect on past due tuition and fee balances. When applicable, position will offer the student a payment contract. Position should expect to contact at least 1000 students per semester.

- 10% Outstanding Checks and TIV Return of Funds
Reviews a monthly report of outstanding checks using Banner A/R system. Position will contact involved parties and encourage them to cash the check within the specified time frame. In the event that the credit source of the refund is Title IV (TIV), position will work within the guidelines of the law to return the funding to the appropriate disbursement agency, if the party does not cash the check. Position must work closely with Accounting Services and the Office of Financial Aid to ensure this process is completed successfully each month.

- 5% Document Management
Responsible for accurately indexing and destroying applicable office documents. Ensures daily office forms are updated and readily available for students and on the website. Maintains the storage of cash receipts within the office and coordinates the pickup and destruction of documentation with the Iron Mountain representative.

- 5% Other duties as assigned.

Required Qualifications

Bachelors Degree or equivalent education and experience ( one year of education is equal to two years of experience)

2 years of customer service experience.

2 years of experience using Microsoft Office Suite (Word, Excel, Power Point, Outlook, etc.)

2 years of cashiering and reconciliation experience.

Preferred Qualifications

Experience in Higher Education.

Experience using the Banner, or an equivalent, system.

Experience using CASHNet Cashiering or equivalent cashiering system.

Knowledge of state and federal rules and regulations surrounding collection processes.

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

References refers to a list of 3 professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

Keyword Phrases

  • Office of the Bursar
  • Cashier Specialist
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Bursar and Student Accounts
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter