Receptionist and Office Coordinator - American International College in Springfield Massachusetts

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American International College

Springfield, Massachusetts

United States

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Detailed Job Description

Essential Duties and Responsibilities:

•Manage the reception area of the Office of Admissions, answering phones, responding to general email inquiries, greeting guests, and generally maintaining a welcoming environment for all guests.
•Manage visit schedules for guests, ensuring campus tours, meetings with appropriate faculty/staff/coaches, and ensuring a smooth, professional visit experience.
•Manage staff credit card bills, keep admission budget spreadsheets updated, request Purchase Orders, and generally support the financial needs of the admissions leadership team.
•General office support, including ordering office supplies, processing mail, and other support tasks.
•Manage office calendar, with specific responsibility for supporting the calendar of the Dean of Admissions.


Required Training/Cert:Strong working knowledge of Microsoft Office, especially Excel.

Essential Functions


•Ability to multi-task in a highly disruptive environment.
•Utmost commitment to creating a warm, welcoming and professional environment for all visitors. Commitment to exceed the expectations of our guests throughout the visit experience
•Strong understanding of Excel spreadsheets, including sorting/filtering, equations, managing budget spreadsheets, etc.
•Ability to create collegial relationships across campus.
•Outstanding customer service skills and excellent telephone skills.

About AIC

American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has 3700 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

To Apply

Qualified applicants should electronically submit a brief cover letter, current resume, and contact information for three professional references via this online application:

Apply Online

AIC is an Equal Opportunity Employer.

Keyword Phrases

  • Receptionist and Office Coordinator
  • Higher dedication
  • Diversity of our community
  • Student-centered
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: Not Specified
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter