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Oversees and assists in supervising all aspects of Dining Services for the Southside Café, Flix Café & Flix Express Late Night, and WSU Children Program. Position provides effective and consistent supervision and leadership to maximize customer satisfaction, employee pride in accordance with the standards set by the Department of Dining Services and financial performance of all direct reports. Responsibilities includes managing production quality controls, ordering, inventory, training and sanitation programs, labor management and time keeping activities, directly or indirectly oversees front of the house activities such as customer service, cashiering and back of the house aspects such as production and effective use of CBORD and programs. Position also assists the Dining Services Director team in administrating budgets, developing operating policies and procedures, planning, student liaison, and related functions.
A Bachelor’s degree in hotel and restaurant administration, institutional management, business administration or closely related field and four (4) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.
Experience in university dining operations, including retail and board operations.
Experience with a scheduling software system, to manage and maintain work schedule for 150+ employees.
Experience with Point of Sale System to accurately track sales data.
Experience with Micros POS and My Micros Sales Reporting tool.
Experience managing bargaining unit staff.
Qualified applicants for this position will be team players, possess excellent customer service skills, and remain calm under pressure.
Experience managing bargaining unit employees.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU is committed to excellence through diversity and faculty-friendly policy action, including partner accommodation and NSF ADVANCE Institutional Transformation programs (http://www.advance.wsu.edu/).
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.
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