End User Computing Tech II - Bentley University in Waltham Massachusetts

Unfortunately, this job is expired as of 5/26/2016.

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Bentley University

Waltham, Massachusetts

United States

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Detailed Job Description

The End User Computing Technician’s primary responsibility is the servicing of PCs (desktops and laptops) and related peripheral equipment for all faculty and staff on campus. This position is also responsible for repair, maintenance, installation and upgrades of computer hardware and software. Working with all departments at the university on a daily basis, this position performs restorative and maintenance actions either remotely or at the end user’s location to resolve problems using basic troubleshooting and technical skills.

Minimum Qualifications (Education and Experience Requirements)

High School Diploma or equivalent required AND 5+ years of experience in a technical PC related field. Must have experience with Microsoft Windows 7, 8 and 10. The ideal candidate will have 4+ years of experience working with Apple computing systems. Also experience working within a domain networking environment and network printer maintenance and repair. IT knowledge, analytical and interpersonal skills. Solid communication and customer service skills.

Preferred Qualifications

A+, Microsoft Certified Professional Certification desirable. Bachelor’s degree preferred.

Special Instructions to Applicants

Bentley University requires reference checks and may conduct other pre-employment screening.

Bentley University is an Equal Opportunity Employer, building strength through diversity.

Keyword Phrases

  • IT Client Services, F&S Tech Srvs
  • End User Computing Tech II
  • Business University
  • STAR - Scholarship, Teaching, Advising, Research
  • Corporate & Community Partnerships
  • Other IT
  • Computer Support and Training
Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: See Job Description
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter