Supervisor - Saint Louis University in St. Louis Missouri

Unfortunately, this job is expired as of 4/18/2016.

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Saint Louis University

St. Louis, Missouri

United States

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Detailed Job Description

Under general direction, supervises and provides direction for staff; designs workflow and monitors staff activity; establishes quotas and procedures; interacts with insurance company representatives, accounts receivable management, financial institutions, business managers, and accounting personnel.

Knowledge, Skills, Abilities, and Personal Characteristics

Working knowledge of third party payor contracts inclusive of state and federal agencies; working knowledge of account reconciliation; verbal and written communication skills; organizational/planning skills; supervisory skills; ability to work under stressful and fast-paced conditions; ability to manage multiple tasks independently; ability to operate personal computer with various software programs, including Excel an Microsoft Word.

Minimum Qualifications

Associates degree; supplemented with four (4) years experience in business or related field, with two (2) years of supervisory experience in accounting or financial institution.

Job Duties and Responsibilities

Directs and monitors activity of refund staff with responsibility of resolution of patient refunds; directs and monitors activity of customer service and self pay staff.

Establishes and maintains accurate work cues and other work distributions to achieve optimal performance and process flow to ensure reconciliation of monies posted to accounts receivable system.

Prepares, monitors, and reviews policies and procedures and productivity standards of staff, and takes necessary steps to amend, correct, and/or improve procedures and productivity.

Writes monthly operations summaries, clearly articulating significant payment posting and refund issues, productivity, or technology difficulties; provides information to management on payment trends.

Works with financial institutions, insurance company provider representatives, and accounts receivable management to resolve issues.

Performs other duties as assigned.

Keyword Phrases

  • PMO-Billing Operations
  • Supervisor
  • Embrace inclusion in diversity
  • Jesuit institution
  • Research University
  • Academic Administration
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: Associate
Experience: See Job Description
Level of Job: Supervisor
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter