Program Specialist V - Texas Higher Education Coordinating Board in Austin Texas

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Texas Higher Education Coordinating Board

Austin, Texas 78752

United States

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Detailed Job Description

General Description:

The Texas Higher Education Coordinating Board (THECB) is seeking a talented and innovative individual to join our College Readiness and Success (CRS) team to support the college completion initiatives at the agency. The Program Specialist will focus primarily on overseeing student success and completion projects with a combined budget of over $5 million. The selected individual will have the opportunity to demonstrate their ability to drive initiatives that increase the college completion rate in Texas.

Performs advanced consultative services and technical assistant work with Texas Institutions of Higher Education regarding student success and college completion. Works closely with institutions of higher education to identify and implement strategies and practices that help achieve the goals of the Coordinating Board’s plan for higher education, 60x30TX. Work includes grant management from pre-award to post-award. Actively managing current College Readiness and Success projects, including annual budget for numerous projects. Develop effective relationships with local, state and national organizations that are targeting student success and college completion issues and initiatives. Work involves establishing goals and objectives; analyzing legislation and recommending policy adoptions/changes; and developing priorities and standards for achieving established goals. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.  This position reports to the Assistant Director, College Success.

 General Duties and Responsibilities:

  • Oversees implementation activities and monitors the budget for Texas institutions of higher education implementing grants from THECB College Readiness and Success (CRS) Division.

  • Provides technical assistance to Texas institutions of higher education on student success and college completion issues, in the form of meetings, oral and written presentations and communications, and site visits.

  • Work as a team with other members in the Division of CRS in achieving the goals and objectives of 60x30TX.

  • Prepares and provides reports relating to funded success and completion programs to staff, the Board and others.

  • Analyzes legislation and state data to develop recommendations for policy and solutions to programmatic issues relating to the implementation, improvement, and expansion or reduction of program projects and/or funding. 

  • Confirms accuracy of collected and aggregated data and assembles output for staff and public use, publication, and inclusion in higher education databases.

  • Reviews and offers recommendations on products and materials to aid in increasing student success and completion.

  • Acts as a staff liaison regarding student success and college completion issues.

  • Identifies problems and determines solutions to assigned projects and programs.

  • Participates in staff meetings and other committee/advisory meetings.

  • Maintains effective working relationships with all agency staff and representatives of other agencies and stakeholder organizations.

  • Prepares administrative reports and studies, and performs specialized research projects.

  • May assist in developing program policies, procedures, standards, and manuals in accordance with established objectives and goals.

  • Travels up to 20 percent of time, including overnight.

  • Applies appropriate Family Educational Rights and Privacy Act (FERPA) standards at all times.

  • Communicates clearly and effectively in a variety of forms (e.g., written and tabular reports, informal and formal presentations, publications) with a variety of internal and external audiences.

  • Performs related work as assigned.

Required Minimum Education and Experience:

  • Bachelor’s degree from an accredited college or university. 

  • Four years of experience in higher education-related program planning and implementation; with at least:

  • Two years of grant management experience.

  • One year of project evaluation relevant to the position responsibilities.

  • Master’s degree from an accredited college or university in Higher Education Administration or related field may substitute for one years of required work experience. 

    Knowledge, Skills, and Abilities:

  • Knowledge of Texas public and higher education system.

  • Knowledge of major student success and/or college completion initiatives in the state or the nation.

  • Knowledge of business English, grammar, spelling, punctuation, and writing fundamentals including proofing and editing documents.

  • Knowledge of budget processes.

  • Skill in identifying measures or indicators of program performance and in operating computer and application software.

  • Skill in using personal computers, databases, and general office software, including Microsoft word, Outlook, PowerPoint, Excel.

  • Skill in utilizing technology and industry best practices to meet the service goals in a call center environment.

  • Ability to research, understand, and appropriately interpret and apply state and federal laws, rules, regulations, policies, and procedures.

  • Ability to communicate effectively provide presentations on a variety of topics to individuals, and institutional leadership.

  • Ability to establish and maintain effective working relationships with coworkers and external agencies and organizations and to work cooperatively and effectively in a team environment. 

  • Ability to verbally communicate information in a clear, organized, and concise way in both spoken and written form.

  • Ability to prioritize work and handle multiple tasks efficiently.  

  • Ability to initiate and complete tasks with limited supervision and make decisions using appropriate professional judgment and reasoning.

  • Ability to apply creative solutions when problem solving.

  • Ability to make decisions using sound judgment, analytical thinking, and sound reasoning.

  • Ability to recognize when alternative methods or processes are appropriate.

  • Ability to gather, assemble, correlate, and analyze facts and devise solutions to problems.

  • Ability to develop, evaluate, and interpret policies and procedures and communicate effectively.

  • Ability to use data and evidence to support successful implementation of policies and programs in education settings.

  • Ability to plan, set appropriate goals and objectives, and carry out work in a timely and effective manner.

  • Ability to provide leadership in the development and administration of student success or college completion programs. 


  • Master’s degree in education, public administration, or related field.

  • Knowledge and experience with state and national student success and college completion issues in higher education.

    Physical Requirements and/or Working Conditions:

Work is performed in a standard office environment and requires:

  • Regular, reliable, and punctual attendance at work;

  • Frequent use of personal computer, copiers, printers and telephones;

  • Frequent sitting;

  • Frequently works under deadlines, as a team member, and in direct contact with others.

Job offer and continuation of employment with THECB is contingent upon:

  • Proof of education and experience listed on the application.

  • Eligibility/authorization to work in the U.S.

  • Satisfactory results from a pre-employment criminal history background check.

    Compliance with the Selective Service Law for males ages 18-25.  Please be advised that under Texas law, names and other information concerning applicants or nominees may be subject to disclosure upon request. 

     THECB does not allow dual employment with other state of Texas agencies or institutions.

     Skills assessment may be conducted at time of interview.

The Texas Higher Education Coordinating Board is an Equal Opportunity Employer.  A State of Texas application is required to apply.  For more information on how to apply for this position, go to the Coordinating Board’s employment opportunities website at  The Texas Higher Education Coordinating Board participates in E-Verify for each new employees’ Form I-9 to confirm work authorization.  For questions please call the HR Department at 512-427-6190.  For vocal and/or hearing assistance call 7-1-1, (512) 427-6190.

Keyword Phrases

  • Monitor Budget
  • Increase College Completion Rate
  • Student Success
  • Strategies
  • Project Management
  • Establish Goals and Objectives
  • Analyze Legislation
  • Policy Adoption and Changes
  • Grants
  • Presentations
Employment Type:Higher Education Executives
Degree Required: Bachelors
Experience: See Job Description
Salary: $4,500 - $5,603
Type of School:4 - Year / Masters Institution
Application Requirements: Transcripts