Unfortunately, this job is expired as of 3/28/2016.
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The position provides clinical office support in both the front office (greet patients, schedule appointment, check-in/out functions, test scheduling and obtain pre-certs/referrals) and the back office (room patients, perform vitals, assist with patient exam and/or procedures, test scheduling and obtain precertification).
Knowledge of medical terminology and procedures
Knowledge of insurance plans and referral procedures
Knowledge of medical office practices and procedures
Interpersonal /human relation skills
Ability to operate various office practices and procedures
Ability to operate personal computer and various software programs
Ability to respond to questions in a tactful and professional manner
Ability to organize/prioritize duties
Ability to work with constant interruptions
Ability to maintain records and files
Ability to maintain confidentialit
High school diploma or equivalent, in addition to graduation from a recognized Medical Assistant Program; supplemented with one (1) year previous medical experience (an externship at SLU may be substituted for one year experience); current Basic Life Support (BLS) certification. Current certification or registration as a medical assistant.
Rooms patients and obtains vital signs; assists with procedures; documents in the electronic health record; gives injections, draws blood, collects urine and performs point of care testing; inspects exam rooms for cleanliness and restock supplies, maintains sample medication closet; order medications, injectable and other medical supplies
Performs check-in and check-out functions; collects and posts co-pays; schedules appointments; obtains or provides referrals for specialty visits; researches and resolves referral issues; verifies insurance benefits; monitors and works Epic referral queue/in-basket; prepares correspondence
Schedules surgeries and/or tests; obtains authorization/pre-certification
Greets patients, answers and screens phones for the most effective patient care
Performs other duties as assigned.
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