Unfortunately, this job is expired as of 2/11/2016.
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Under limited supervision perform moderately difficult office work and fieldwork in support of the collection of past due accounts; research and analyze historical data on past due accounts; ascertain location of customer; contact customer by telephone or letter to determine reason for delinquency and to educate customer on proper payment process; may negotiate and establish repayment process; maintain files and paperwork on past due accounts and collection progress; reconcile returned check account monthly; work closely with outside collection agencies
Graduation with a High School Diploma or GED and any combination of education and/or experience related to the summary of duties totaling two years.
Previous experience in an office environment, especially with collection of past due debt.
Knowledge of basic accounting processes and procedures.
Knowledge of general office practices and procedures. Must be able to act professionally in an office environment.
Knowledge of FDCPA practices and bankruptcy law is helpful.
Skill with computers and computer software applications, Microsoft Office, including Word and Excel. Must be able to operate a ten-key calculator.
Punctual and regular attendance is required.
Must be able to handle stressful situations dealing with the collection of delinquent accounts, including bankruptcies, wage garnishment, judgments, credit reporting;
Ability to make calls to debtors for delinquent accounts, remaining calm and professional during stressful conversations.
Must be able to reconcile and balance accounts.
Under “Reference’s Letter” Please list a minimum of three contacts. References may be contacted at some point during the screening and selection process.
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