Detailed Job Description
Workforce & Economic Development
Under the direction of an assigned supervisor, direct the activities of other Network Technicians in the performance of skilled and technical duties related to the installation, maintenance and repair of sophisticated electronics equipment which includes mini and microcomputer systems and networks, peripheral equipment, audio-visual and video equipment; diagnose and make repairs to mechanical, electromechanical and electronic components; assist faculty and staff in the proper use and maintenance of equipment both on and off campus; participate on the help desk as necessary.
Duties and Responsibilities
- Direct the activities of a group of Network Technicians involved in maintenance and repair of electronics equipment; train and schedule Network Technicians; make work assignments.
- Serve as a technical resource to staff in the installation, repair and maintenance of network equipment.
- Install, service and perform complex repair on a variety of sophisticated equipment such as mini and microcomputers, peripherals, television cameras, VCR’s, recorders, radio transmitters and other related equipment.
- Assist in the design, installation, operation and maintenance of local and wide area networks; install and configure network stations, connect network cards, cables, hubs and other network equipment; provide technical support and analyze symptoms of malfunctions.
- Localize, isolate and diagnose system hardware and software malfunctions; perform appropriate repair or recovery procedures; assist non-technical users.
- Test faulty equipment and apply knowledge of functional operation of electronic units and systems to diagnose cause of malfunction; test electronic components and circuits to locate defects; replace defective components and wiring and adjust mechanical parts to restore proper operation of equipment.
- Align, adjust and calibrate equipment according to specifications; calibrate testing instruments.
- Design and recommend electronics system improvements and enhancements; modify existing equipment to improve performance and reliability.
- Operate a variety of hand and power tools, testing and measuring devices and other technical instruments used in the repair and maintenance of mechanical, electromechanical and electronics components.
- Provide assistance, information and technical expertise to faculty and staff regarding the safe and proper operation and maintenance of assigned equipment.
- Participate in help desk activities as assigned.
- Communicate with vendors and manufacturers regarding parts, pricing, purchases and product information; order parts, supplies and equipment in support of assigned functions; recommend disposal of obsolete equipment.
- Maintain, repair and service computer peripherals including monitors, floppy and hard disk drives, tape drives, printers, modems and other equipment; repair test equipment as necessary.
- Provide input into the budget preparation process; research the cost, technical specifications and comparability of electronics equipment.
- Prepare and maintain a variety of records related to equipment maintenance and repair, inventory control, service manuals and wiring diagrams, software and licensing agreements.
- Transport, set up and test a variety of audio, video and telecommunication and computer equipment including televisions, cameras, monitors, recording devices, microphones, audio and video switches; balance and adjust video equipment; troubleshoot problems on-site.
- Evaluate, test and modify audio-visual equipment, classroom television and special purpose systems to increase and improve capability.
- Operate a variety of equipment such as computers and peripherals, oscilloscopes, meters, probes, soldering equipment, drills and other hand and power tools.
- Provide technical support for a variety of activities including satellite teleconference linking, technical program linkage and televised computer graphics.
- Operate closed-circuit video tape distribution system; label and identify tapes; fabricate audio-visual connecting cables.
- Assist in video productions, seminars and related instructional and educational programming; tape and edit special programming.
- Record, edit and duplicate audio and video programming, such as audio and video tapes, films and synchronized side shows using appropriate equipment.
- Inventory media equipment; maintain audio and visual equipment parts inventory, in-use and service schedules.
- Train and assist students in proper and safe operations, servicing and repairing of audio-visual, video, computer equipment and related materials.
- Perform other duties reasonably related to the job classification.
Knowledge, Skills, and Abilities
- Advanced methods, equipment and materials used in the installation, maintenance, troubleshooting and repair of mechanical, electromechanical and electronic equipment components and microcomputers.
- Electrical, electronic and digital theory.
- Operational capabilities and limitations of computers and peripheral equipment.
- Theory of operation for microcomputers, peripheral equipment, operating systems and application software.
- Local area and wide area networks.
- Applicable safety rules and regulations.
- Principles of providing work direction and guidance to others.
- Apply linear electronic theory and principles to the installation, maintenance and repair of a wide variety of sophisticated electronic equipment including mini and microcomputers, peripherals, networks, television and radio receivers, instructional aides and test equipment.
- Troubleshoot, repair and align analog, digital, electronic and computer equipment.
- Use service manuals and schematic diagrams to repair assigned mechanical, electromechanical or electronics equipment and components.
- Operate electronic measuring instruments, test equipment, hand and power tools in a safe and correct manner.
- Analyze situations accurately and adopt an effective course of action.
- Train, schedule and direct Network Technicians.
- Stay current in field by continually expanding knowledge of software programs and networking systems on a variety of operating systems.
- Write routine reports and correspondence.
- Apply concepts of basic algebra and geometry.
- Define problems, collect data, establish facts and draw valid conclusions.
- Interpret an extensive variety of technical instructions in mathematical or diagram form.
- Effectively communicate and interact with persons of diverse backgrounds and abilities.
- Establish and maintain cooperative and effective working relationships with others.
EDUCATION AND EXPERIENCE
1. Any combination equivalent to: associate’s degree from a two-year college or technical school and three years experience in microcomputer and audio-visual equipment repair; or five years related experience and training.
2. Demonstrated sensitivity, knowledge, and understanding of the diverse academic, socioeconomic, gender, gender identity, cultural, disability, and ethnic backgrounds of the students we serve ;and sensitivity to and knowledge and understanding of groups historically underrepresented, and groups who may have experienced discrimination.
3. Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so.
1. Bilingual abilities, desirable.
$70,831 - $86,436 Annual Salary (Range 122: Classified Salary Schedule Fiscal Year 2014-2015). Starting placement is generally at Step 1.
About San Jose/Evergreen Community College District
The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.
The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse faculty consisting of 14% Hispanic/Latino, 22 % Asian/Pacific Islander, 7% Black/African American, 1% American Indian/Native American, 52% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.
Equal Opportunity Employer Statement
San Jose/Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.