Position leads, manages, plans, organizes and administers a large maintenance and repair operation for a university campus consisting of approximately 180 buildings. Work consists of maintenance, installation, operation and repair of a wide variety of commercial and residential mechanical systems and equipment; operation and maintenance of a high voltage electrical distribution system, exterior campus lights, and building electrical systems in a manner that results in the greatest efficiency and effectiveness. Position also oversees and coordinates work of outside contractors. Perform other duties as assigned.
Leadership-Management-Relationship with Superiors - provides direction, focus, guidance, support, prioritization and oversight for managerial and supervisory staff; develops and implements programs, policies, processes and procedures that result in high levels of organizational performance and effectiveness; keep superior informed; be responsive to directives from superiors; support the unit, departmental, and institutional goals
Maintenance and Repair of Buildings – responsible for overall administration, supervision and operation of a building maintenance program; develops and ensures execution of programs for inspection, preventive maintenance (PM), repair, installation, operation and diagnostic activities for trades staff, including establishment of work priorities; oversees work in progress
Technical Support and Guidance - provides supervisors and managers with technical support and guidance relative to various mechanical and electrical distribution systems, building systems, and equipment
Budget Management – prepares and manages operating and capital improvement budgets; ensures funds are spent in accordance with state law and University policy
Contractor Oversight – oversees contract administration and hiring of outside contractors
Long-Range Planning - provides building, system and equipment condition assessments and long-range planning for capital project needs, including determination of priority; provides oversight of capital renewal planning
Quality Control – develops and implements programs, policies and work practices that ensures high degree of quality in work performed by maintenance group and contractors
Customer Satisfaction – develops and implements programs, policies and work practices that result in a high degree of customer satisfaction; develops and measures customer satisfaction
Record Keeping Function – Develops policies and work practices that result in accurate and timely tracking of work requests, PM efforts, labor and material costs; develops/prepares periodic reports detailing performance of the business unit
Personnel Function – provides for professional development of employees; enforces work rules; holds subordinates accountable for effectiveness and efficiency; screens job applicants; makes hiring recommendations; participates in administration of discipline
Implement Technology - responsible for the application of technology to the operation, such as computerized maintenance-management systems and/or electronic work order systems, and building automation system
Education/Experience – bachelor’s degree in a related field plus a minimum of 5 years full-time experience in managing a medium or large sized multi-trade work staff or facility preferred; or related associate’s degree plus a minimum of 8 years full-time experience in facilities management; or a minimum of 10 years full-time verifiable experience in facilities management or management of skilled trades technicians
Specific Knowledge – working knowledge of facility systems, including electrical devices and systems, air-conditioning, heating, ventilation, commercial refrigeration, plumbing, water treatment, computerized temperature control systems, chillers, boilers, energy management, fan systems, pumping systems, commercial kitchen equipment
Knowledge of Maintenance Function - thorough knowledge of methods associated with maintenance, repair, and operation of all building and distribution systems noted above; thorough knowledge of safety regulations and safe work practices
Technical Understanding - ability to read, interpret, and understand drawings, specifications, sequences of operation, control drawings, and other technical data
Attention to Detail - ability to maintain detailed and complete records of maintenance and repair activities
Communication Skills - ability to communicate effectively, both verbally and in writing, to a wide range of persons
Customer Service Skills – thorough understanding of modern customer service theories, practices and methods
Managerial Complexity – must be able to successfully handle multiple tasks at once, and be able to determine appropriate priorities; must be able to make independent interpretations and make appropriate decisions that are in the best interest of the organization and that are consistent with the objectives of upper-management
Computer Skills – must be proficient in the use of business application software, to include word processor, spreadsheet, and database programs; must be experienced in the use of a computerized maintenance-management software program
Certified Educational Facilities Professional credential is desired.
Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.