Unfortunately, this job is expired as of 3/7/2016.
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Under general direction of the Chairman, the position supports department goals and objectives; facilitates orientation, training and ongoing staff development; assists in coaching, developing and corrective action of personnel as appropriate; participates in ongoing and annual evaluation of employee performance; and participates in and supports continuous quality, process, and performance improvement
Knowledge of health care and medical procedures
Knowledge of ophthalmic terminology and procedures
Interpersonal/human relations skills
Attentiveness to details
Ability to initiate, prioritize, and follow through on tasks and projects
Ability to respond to questions in a tactful and professional manner
Ability to use an electronic health record application
Ability to use a personal computer with various software programs
Ability to maintain confidentiality
Bachelor’s degree or equivalent educational experience; supplemented with three to five (3-5) years of ophthalmology experience.
Preferred Qualifications: Certified Ophthalmic Technician licensure or other medical licensure
Manages daily clinical operations by reviewing patient, physician, and technician schedules, assigning clinical space usage by physician; monitors clinic flow, and interfacing with facility staff; participates in committees pertaining to the department, School of Medicine, and SLUCare
Enhances and improves patient experience by monitoring Press Ganey scores for satisfaction ratings; investigates patient complaints, draws conclusions and contacts patients for satisfaction resolutions.
Provides training and guidance to clinical staff; oversees performance reviews and monitors daily routine of technical staff; train new technical staff; serves as departmental Epic and IDX super user
Reviews EPIC/EMR reports to determine clinic needs and verifies clinic workflows; identifies areas of waste and opportunities for efficiency
Assists in the annual budget preparation and bi-annual allocation of expenses to physicians; monitors supplies and small equipment purchases; oversees maintenance of clinical equipment by coordinating a maintenance program with clinical staff for timely repairs and proper functioning; obtains needed maintenance contracts
Performs other duties as assigned.
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