Patient Coordinator, Sr. - Saint Louis University in St. Louis Missouri

Unfortunately, this job is expired as of 3/10/2016.

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Saint Louis University

St. Louis, Missouri

United States


Detailed Job Description

Under general supervision, provides clinical office support to ensure patient satisfaction; schedules appointments and greets patients; performs registration and check-in/out functions; verifies insurance benefits; maintains various records and databases of information; prepares correspondence.

Knowledge, Skills, Abilities, and Personal Characteristics

Knowledge of medical terminology and procedures
Knowledge of insurance plans and referral procedures
Knowledge of office practices and procedures
Interpersonal/human relations skills
Ability to operate various office and medical equipment
Ability to operate personal computer with various software programs
Ability to respond to questions in a tactful and professional manner
Ability to organize/prioritize duties
Ability to work with constant interruptions
Ability to maintain records and files
Ability to maintain confidentiality

Minimum Qualifications

High school diploma or equivalent; supplemented with two (2) years of related work experience.

Job Duties and Responsibilities

Performs office support for a specific department of clinical practice; schedules surgeries, services, and appointments; prepares referral forms for tests, procedures, consults, and specialty physicians; obtains x-rays and test results; verifies benefits and assists with various insurance protocols; precertifies tests and procedures.

Responsible for monitoring department’s referral queue and in-basket through Epic.

Greets and assists visitors, patients, etc.; obtains initial patient information; answers phone calls and responds to inquiries; refers, routes, or places calls; places patient follow-up calls; serves as receptionist.

Reviews and maintains demographic and insurance information; obtains and issues referrals

Responsible for payment collection and posting; reviews requisitions; prepares reports; transcribes clinical correspondence; may collaborate with billing process.

Researches and resolves patient referral problems; oversees operations to ensure patient satisfaction

May collaborate with department leadership to ensure performance of daily activities.

Performs other duties as assigned

Keyword Phrases

  • PMO-Des Peres
  • Patient Coordinator, Sr.
  • Embrace inclusion in diversity
  • Jesuit institution
  • Research University
  • Medical Center Staff
Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter