Quality Assurance Specialist - Saint Louis University in St. Louis Missouri

Unfortunately, this job is expired as of 1/27/2016.

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Saint Louis University

St. Louis, Missouri

United States

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Detailed Job Description

Under general direction, assists with student financial services data management, reporting, and data integrity; reviews output and verification of Free Application for Federal Student Aid (FAFSA) and supporting documentation; trains staff on verification process; interprets data from automated student information system (SCT Banner); assists with alignment of functions to build a an integrated service approach supporting recruitment and retention.

Knowledge, Skills, Abilities, and Personal Characteristics

Knowledge of data extraction, report creation, data integrity, and enterprise tools
Knowledge of various aspects of scholarship/financial aid and billing programs, policies, procedures, and practices
Knowledge of federal, state, university, and private assistance programs and payment options
Interpersonal/human relations/communication/listening skills
Organizational, planning, writing, and editing skills
Counseling and financial aid eligibility assessment skills
Demonstrated analytical and cognitive thinking skills
Results oriented with ability to manage multiple projects or tasks
Ability to establish and maintain effective, team-oriented, working relationships

Minimum Qualifications

Bachelor’s degree; supplemented with three (3) years of related experience.

Job Duties and Responsibilities

Reviews reports and outlines monitoring and verifying integrity and accuracy of data, identifying risks, and recommending solutions for processing and business practice concerns; documents processes; provides training for staff.

Performs quality assurance (QA) review of federal financial aid data and supporting documentation; reviews verification actions performed by staff; researches and troubleshoots student and staff inquiries.

Interprets federal and state regulations and guidelines; assists with the development, dissemination and communication of financial aid policies and procedures; ensures procedures and processes include comprehensive oversight for compliance.

Reviews and updates award notifications; coordinates special condition applications; problem-solves for aid applicants; advises and counsels students, parents, agencies, and University staff for financial aid issues related to policies, procedures, practices, office services, and document completion; processes applications and documents related to aid programs; processes emergency loans.

Assists with trend analysis and training needs; performs other duties as assigned.

Keyword Phrases

  • Student Financial Services
  • Quality Assurance Specialist
  • Embrace inclusion in diversity
  • Jesuit institution
  • Research University
  • Financial Aid
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter