EOPS/CARE Specialist - West Valley-Mission Community College District in Santa Clara California

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West Valley-Mission Community College District

Santa Clara, California


United States
(FY15/16-135FT)

Categories

Detailed Job Description

The Extended Opportunity Program & Services Program is seeking a talented individual to fill the position of EOPS/CARE Specialist.

Mission College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

Under direction of the EOPS Director, perform specialized duties related to the recruitment and retention of disadvantaged students through the EOPS and CARE (Cooperative Agencies Resources for Education) programs; administer the CARE program and the Book Service component; maintain records and prepare reports related to student eligibility and academic progress; provide for supportive services for program participants including tutoring, advocacy and referrals to other social service programs and agencies.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

Assignment

100% of full time, 37.5 hours per week, 12 months per year with anticipated start date of March 16, 2016. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit.

Work Location: Mission College, Santa Clara, CA.

PLEASE NOTE:
We have begun a district-wide classification study of all regular, non-faculty staff positions. A classification study is a process of studying, analyzing, and describing the nature and level of work performed by employees. This classification study will ultimately produce uniform job descriptions for every employee.

The classification study will also include a compensation study that will provide information on what other employers pay employees who are performing similar duties. The District will use this information to ensure that our employees are adequately compensated.

The classification study started in November 2014 and is expected to take approximately 12-18 months to complete. As a result of this study, it is possible for the job description and/or compensation to change in this position opening.

Minimum Qualifications

Any combination equivalent to:
1. Education – Four year degree from an accredited college or university with major course work in the behavioral sciences or related field;

AND

2. Experience – Three years of increasingly responsible experience in EOPS, similar program or social agency serving disadvantaged clientele or career or job development;

AND

3. Demonstrated ability to effectively work with persons of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Desired Qualifications

Knowledge and Abilities

Knowledge of:

  • Student eligibility requirements for a variety of State and federal programs in area of assignment.
  • Needs analysis and packaging methodology.
  • Socio–economic dynamics of low–income, historically disadvantaged groups in higher education.
  • Personal and financial problems encountered by college students and parents.
  • Effective recruitment and retention tools and strategies.
  • Academic and vocational programs available at a community college.
  • Public benefits and entitlement programs.
  • College and community resources available to students.
  • Social services organizations.
  • Interviewing and advisement techniques.
  • Operation of microcomputer equipment and various software programs including program, word processing, database management and spreadsheet computer applications software.
  • Oral and written communication skills.
  • Interpersonal skills including tact, patience and diplomacy.
  • Modern office practices, procedures and equipment.
  • Record keeping techniques.

Ability to:

  • Provide a variety of specialized information, assistance and services for program participants who are challenged by social, economic and language barriers.
  • Deliver oral presentations before student and community groups at area high schools, businesses and other locations in the community.
  • Recruit, retain and monitor the academic progress of high–risk, high–need students.
  • Review and assess student academic progress to ensure compliance with program requirements.
  • Plan, organize, coordinate and implement program activities.
  • District policies and pertinent regulations.
  • Work independently with minimal supervision.
  • Establish and maintain cooperative and effective working relationships with others.
  • Prepare and maintain statistical records, reports, databases, files logs and lists using microcomputers and peripheral equipment.
  • Prioritize work to meet stringent schedules and timelines.
  • Communicate effectively both orally and in writing.
  • Serve as an advocate for the needs of program participants.
  • Train and provide work direction to student assistants and others as assigned.
  • Operate office equipment such as microcomputer, computer terminal, printer, calculator, copier and facsimile machine.
  • Use program, word processing, spreadsheet and data base management computer applications software effectively.
  • Relate effectively to people of varied academic, cultural and socio–economic background using tact, diplomacy and courtesy.
  • Maintain confidentiality of sensitive information.

Examples of Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

  • Plan, organize, and implement a comprehensive recruitment program for financially and educationally disadvantaged students; review statistical data regarding under–represented groups to target potential program participants; initiate contacts via telephone and written communication; coordinate intake process for program participants including forms completion for admission, registration and financial aid.
  • Provide information and assistance to students and the community regarding EOPS and CARE; explain program goals, eligibility criteria, activities, procedures, policies and support services.
  • Coordinate and administer the CARE program and the Book Service component; monitor assigned budgets, determine student awards and control expenditures of funds.
  • Visit targeted high schools, continuation high schools, community agencies and college fairs to make oral presentations to large and small groups of students and parents.
  • Prepare and disseminate informational brochures, flyers and other materials; make telephone contacts and prepare correspondence, bulk mailings, handouts and other items to publicize program services and activities.
  • Assist in determining program eligibility and provide intake services such as scheduling counseling appointments and explaining program philosophy and requirements.
  • Coordinate and conduct retention activities including student orientation, tutoring, workshops, monitoring student academic progress and making referrals to District and community resources and related programs.
  • Prepare and maintain statistical and official databases, records and reports related to students’ eligibility status, enrollment status, academic achievement and probation, financial aid, required counseling contacts, transfer and graduation status, major, funding allocation, educational goals, ethnicity and other data; submit required information and reports according to required timelines.
  • Communicate with personnel in external agencies, District staff, instructors and others regarding the special needs and problems of program participants.
  • Compile data and prepare narrative reports related to the delivery of services to disadvantaged program students.
  • Select, train, supervise and evaluate the performance of student assistants and support staff as assigned.
  • Attend in-service activities, regional meetings, conferences and seminars to remain current in the field.
  • Perform related duties as assigned.

Knowledge and Abilities

Knowledge of:

  • Student eligibility requirements for a variety of State and federal programs in area of assignment.
  • Needs analysis and packaging methodology.
  • Socio–economic dynamics of low–income, historically disadvantaged groups in higher education.
  • Personal and financial problems encountered by college students and parents.
  • Effective recruitment and retention tools and strategies.
  • Academic and vocational programs available at a community college.
  • Public benefits and entitlement programs.
  • College and community resources available to students.
  • Social services organizations.
  • Interviewing and advisement techniques.
  • Operation of microcomputer equipment and various software programs including program, word processing, database management and spreadsheet computer applications software.
  • Oral and written communication skills.
  • Interpersonal skills including tact, patience and diplomacy.
  • Modern office practices, procedures and equipment.
  • Record keeping techniques.

Ability to:

  • Provide a variety of specialized information, assistance and services for program participants who are challenged by social, economic and language barriers.
  • Deliver oral presentations before student and community groups at area high schools, businesses and other locations in the community.
  • Recruit, retain and monitor the academic progress of high–risk, high–need students.
  • Review and assess student academic progress to ensure compliance with program requirements.
  • Plan, organize, coordinate and implement program activities.
  • District policies and pertinent regulations.
  • Work independently with minimal supervision.
  • Establish and maintain cooperative and effective working relationships with others.
  • Prepare and maintain statistical records, reports, databases, files logs and lists using microcomputers and peripheral equipment.
  • Prioritize work to meet stringent schedules and timelines.
  • Communicate effectively both orally and in writing.
  • Serve as an advocate for the needs of program participants.
  • Train and provide work direction to student assistants and others as assigned.
  • Operate office equipment such as microcomputer, computer terminal, printer, calculator, copier and facsimile machine.
  • Use program, word processing, spreadsheet and data base management computer applications software effectively.
  • Relate effectively to people of varied academic, cultural and socio–economic background using tact, diplomacy and courtesy.
  • Maintain confidentiality of sensitive information.

Salary and Benefits

  • Anticipated Hiring Range: $4,236–$4,614 monthly (WVMCEA Salary Schedule, Range 59, Steps A-C).
  • Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 10 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Educational growth incentive program from $40 to $200 monthly.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.
  • Position is union affiliated with required dues.
West Valley-Mission Community College District is an Equal Opportunity Employer

Keyword Phrases

  • EOPS/CARE Specialist
  • 2 Silicon Valley locations
  • student-centered learning environment
  • empowering diverse human capital
  • COMMUNITY COLLEGES
  • Admissions & Enrollment / Recruiting
logo
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
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