Program Support and Outreach Coordinator - Metropolitan State University of Denver in Denver Colorado

Unfortunately, this job is expired as of 1/5/2016.

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Metropolitan State University of Denver

Denver, Colorado 80217

United States

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Detailed Job Description

This position will assist the Director and Associate Director of the First Year Success program by monitoring the first-year student cycle from admissions to the second-year transition. FYS seeks candidates who are dedicated to promoting the institutionalization of the practices and philosophies of inclusive excellence that foster equity in access and outcomes.


30% Creation, manipulation and maintenance of the First Year Success academic schedule. Manage communication with multiple academic departments in order to compile the fall and spring schedules of FYS-supported courses. Create the schedule in Banner and apply the appropriate notations and restrictions. Manage requests from academic departments and facilitate registration.

30% Create in-house reports that provide data that identify student and faculty lists and rosters. Create in-house reports that determine participation in interventions and the effectiveness of interventions. Run reports created on the division level which provide information on current enrollment, retention, student success, program assessment and other pertinent topics. Manipulate university systems such as COGNOS to cull student lists, GPA, evidence of impact of co-curricular programming and other information that facilitates FYS outreach and retention efforts. Collaborate with individuals from appropriate offices (such as the Office of Institutional Research and Student Academic Success) to ensure that these variables are current and accurate in corresponding databases. Provide the Director and Associate Director with information as needed in order to guide program growth and development and to support grant applications and scholarly research undertaken by the department and the Director.

30% Create and manage a dynamic website for FYS using tools within the T4 system. Curate website content that supports FYS programming and collaboration with other units within Student and Academic Affairs via the FYS webpage. Manage all social media outreach efforts, building tools to facilitate student-to-peer interaction. Supervise student workers who will assist with these projects. Bilingual (English/ Spanish)communication through social media, websites and graphic design publications.

10% Create presentation materials regarding program information and assessment for use in presentations by First Year Success staff to internal and external constituencies. Provide technological and graphics support for events that promote registration and enrollment. Work with print service bureaus and on-campus constituents and engage in every aspect of production.

Required Qualifications

Bachelor’s Degree.
Knowledge of data collection methodology appropriate to the assessment of co-curricular programming and its impact on student success.
Technical: Working knowledge of Banner. Working knowledge of publishing suite tools (Java, Adobe, etc.). Working knowledge of COGNOS or similar system.
Experience collecting data for program assessment and evaluation.

Preferred Qualifications

Master’s degree.
Bilingual in Spanish/English.
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Strong written communication skills.
Demonstrated sensitivity to the needs of underrepresented students, students of color, and non-traditional students, low-income students, and international students.
Understanding of first-year student and retention issues in a diverse, urban setting.
Knowledge of data collection methodology.

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

References refers to a list of three professional references and their contact information.

Keyword Phrases

  • FYS - First Year Success Pgm
  • Program Support and Outreach Coordinator
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Student Affairs and Services
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter