Senior Business Analyst - Berklee College of Music in Boston Massachusetts

Unfortunately, this job is expired as of 12/16/2015.

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Berklee College of Music

Boston, Massachusetts

United States

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Detailed Job Description

Berklee seeks a Senior Business Analyst to work with administrators across the institution to assess their business needs and challenges and develop business process solutions that follow industry best practices.  The SBA works with project managers and other business analysts on strategic institution-wide projects to ensure that business needs are understood, solutions identified and/or designed, and business processes are designed, documented, and tested. The SBA translates business requirements into business solutions utilizing ERP, CRM and other enterprise application system functionality.


  • Facilitates requirements gathering and design activities on large projects
  • Uses appropriate elicitation techniques to gather and document business, user, and systems requirements
  • Assists with feasibility of enhancement requests
  • Coordinates RFI’s and or RFPs for large enterprise solutions
  • Develops and executes end user verification test plans
  • Provides documentation and training for end users on new or changed business processes
  • Diagnoses problems related to daily transactional processes; determines possible resolutions and implements effective solutions in a timely fashion

Required Skills

  • Understands complex business processes
  • Excellent communications (oral and written), organizational, and time management skills
  • Excellent analytical skills
  • Attention to detail
  • Ability to build strong partnerships with clients in a wide range of roles, across the institution
  • Intellectually curious, loves a good challenge
  • Self motivated and highly engaged
  • Demonstrated capacity to develop & maintain effective working relationships with individuals & organizations reflecting a broad range of identities, perspectives & experiences.

Required Experience

  • Bachelor’s Degree in business systems, computer science, information technology, or related field. Advanced degree  and/or CBAP certification preferred.
  • 10+ years experience as a Business Analyst.
  • Knowledge of a range of elicitation techniques to elicit business and system requirements
  • Knowledge of a range of workflow/documentation techniques (ie Swim lane diagrams)  
  • Experience with enterprise administrative systems such as Ellucian Colleague, Salesforce, and learning management systems
  • Project management experience with both waterfall and agile methodologies
  • Higher Education experience preferred

Berklee College of Music is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

Keyword Phrases

  • Senior Business Analyst
  • Learning lab for the music of today
  • Cultivating the musicianship of all students
  • Holistic and constantly evolving diversity
  • Business Analyst
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter