Senior Project Manager/Business Analyst - Berklee College of Music in Boston Massachusetts

Unfortunately, this job is expired as of 3/29/2016.

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Berklee College of Music

Boston, Massachusetts

United States

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Detailed Job Description

The Senior Project Manager/Business Analyst (SPMBA) functions as project manager on strategic projects and is responsible for the overall direction, coordination, implementation, execution, control and completion of projects ensuring consistency with Berklee’s strategy, commitments and goals.

The SPMBA functions as a business analyst, serving as a liaison between Berklee’s client and technical areas to assess and develop requirements for standard end-user, business, and service needs and procedures. The SPMBA plans and conducts preliminary studies of potential administrative applications and prepares project charters to reflect resources required to develop services that meet Berklee needs. The SPMBA also plays a role in performing quality assurance, systems testing, and user acceptance activities.

The PMBA provides leadership by participating in the ongoing refinement of internal best practices and developing close partnerships internally and externally to ensure the delivery of high quality services that meet the needs of the Berklee community. The SPMBA coaches colleagues across the organization in project management and business analysis techniques and works to mature the institution’s project management and business process improvement framework in a way that fits within the culture of the organization.

The SPMBA adds project management and business analyst expertise, industry knowledge, and informed opinion to strategic Solutions Consulting & Information Management department discussions.

Essential Duties and Responsibilities:

  1. Project Management of strategic projects; including project leadership, resource planning, detailed project plans and scheduling, client communication, asset coordination, internal team management, deliverables review and presentation, launch coordination and ongoing client relationship management.
  2. Maintain a high level of communication with internal and external teams; providing clear, tactful, and complete directives, realistic deliverable deadlines and prompt feedback.
  3. Work side-by-side with project and departmental team members in a hands-on capacity in order to ensure that all deliverables meet client expectations.
  4. Identify, formulate strategies to address, and oversee the resolution of business process issues and improvements to internal processes.
  5. Provide Project Management and Business Analysis coaching and resources for the Berklee community.
  6. Maintain thorough understanding of existing service offerings and awareness of technical and business direction.
  7. Follow Technology Resources guidelines.
  8. Other duties as assigned.

Required Skills

  1. Strong interpersonal skills to understand the broad range of needs and various support requirements for delivering exemplary customer service.
  2. Ability to communicate clearly and effectively in both verbal and written formats as well as to create and maintain positive, productive working relationships with both technical and non-technical personnel.
  3. Ability to operate independently and set priorities amongst multiple task assignments.
  4. Excellent judgment and strategic skills for ensuring mutually positive outcomes, balancing internal priorities with client objectives.
  5. Equally comfortable with detailed analysis and research as with 'big-picture' considerations and priorities.
  6. Ability to manage multiple tasks, assignments, and projects.
  7. Demonstrated capacity to develop & maintain effective working relationships with individuals & organizations reflecting a broad range of identities, perspectives & experiences. 

Required Experience

  1. 12+ years’ experience (10+ with advanced degree) effectively managing projects and/or services in support of business functions.
  2. PMP, CSM, or CBAP certification.
  3. Experience with a variety of project management methodologies (waterfall, lean, agile, etc) and the ability to apply the best method to the needs of each project.
  4. Experience using a variety of business process tools (ie. Swim lane )
  5. Experience with ERP systems.
  6. Knowledge of project management methodologies.
  7. Undergraduate degree and relevant business process analysis and/or project management training and experience.

Berklee College of Music is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

Keyword Phrases

  • Senior Project Manager/Business Analyst
  • Learning lab for the music of today
  • Cultivating the musicianship of all students
  • Holistic and constantly evolving diversity
  • Business Analyst
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Manager
Analyst / Staff
Salary: See Job Description
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter