Quality Assurance Analyst II - Miami University in Oxford Ohio

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Miami University

Oxford, Ohio

United States


Detailed Job Description

Job ID:  1502.  Unclassified - FT

Writes and maintains test automation. Executes test plans according to established quality assurance standards. Tracks quality assurance metrics such as defect densities and open defect counts.   Executes all phases of quality assurance testing, including analysis of product requirements to produce test requirements, and development and execution of functional/system test plans in a multi-tiered environment.


1.  Leads development of application test plans.

2.  Participates in test environment design and builds test data.

3.  Writes & reproduces accurate software problem reports.

4.  Performs testing for multiple or complex projects & retests as necessary.

5.  Executes manual and/or automated test scripts for moderately complex projects.

6.  Executes application test plans and reports results to developers

7.  Participates in formal reviews of business requirements and application designs.

8.  Reviews and reports complex test results.

9.  Assists in development of in-house test tools.

10. Actively promotes a customer-oriented approach throughout IT Services.

11. Participates in professional development activities.

12. May teach an approved one credit hour course per semester on an as needed basis and with division approval.

13. Performs other related duties as required or assigned. 

Minimum Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or related field by date of hire and 2 years relevant experience


- Associate’s degree in Computer Science, Information Technology, or related field by date of hire and 4 years of relevant experience


- Bachelor’s degree in an unrelated field by date of hire and 4 years of relevant experience


-6 years of relevant experience

Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. Experience in these knowledge/skills/abilities may be earned concurrently.

Preferred Qualifications

  • General business knowledge
  • Software testing background through quality assurance experience.
  • Good understanding of the software development process including analysis, design, coding, system and user testing, problem resolution and planning.
  • Applications/technology knowledge or related experience.
  • Ability to execute automated and/or manual functional or non- functional tests and report results.
  • Ability to use test automation frameworks and tools to automate manual tests.
  • Attention to detail
  • Verbal and written communication skills; including communicating with technical and non-technical clients, and with clients and staff at all organizational levels
  • Customer service skills; including diplomatically, patiently, and successfully handling complaints, problems, questions, conflict, and suggestions
  • Ability and willingness to work as part of a team and be accountable to that team
  • Ability to take the initiative and be proactive in all aspects of this position’s listed responsibilities
  • Experience testing solutions in an agile development environment
  • Experience testing applications for usability and accessibility

Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.

Keyword Phrases

  • Enterprise Information Systems
  • Quality Assurance Analyst II
  • #1 Nationally for best teaching
  • Opportunities for growth and advancement
  • Inclusive, equitable working environment
  • Database Administration
  • Business Analyst
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter