Administrative Assistant for the Education Department - American International College in Springfield Massachusetts

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American International College

Springfield, Massachusetts

United States

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Detailed Job Description

Administrative Assistant for the Education Department reports to the Program Directors in the Academic Unit.

  • Responsible for responding to program inquires with the ability to provide high-level customer service and professionalism. Basic knowledge of all programs is expected.

  • Process correspondence for the Associate Dean of Education and the Assistant Dean of Education; compile and organize information requiring the understanding and evaluation of data sources.

  • Assist the other specialists in processing paperwork related to graduate education field experiences.

  • Respond to requests for information and provides assistance in solving a variety of problems of ordinary difficulty, based on knowledge of the procedures, practices and past experience.

  • Transmit authoritative information and serves as a resource regarding policies and procedures relating to the specialized administrative function, with responsibility to occasionally interpret such policies and procedures with the guidance of the appropriate more senior administrator.

  • Participate in planning and decisions regarding new or changed procedures in assigned area of responsibility.

  • Communicate regularly with other College offices and/or outside agencies to request or provide information or to clarify procedures as directed or as needed.

  • Devise, modify and/or supervise the maintenance and coordination of complex filing systems, records and/or data systems which may be computerized.

  • Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or equivalent combination of knowledge, abilities, and work experience is required.

  • Three (3) to five (5) years of related experience is preferred.

  • Demonstrated knowledge of administrative specialty required by department to be served, and ability to independently resolve problems of ordinary difficulty.

  • Good organizational and interpersonal skills.

  • Literacy with Microsoft computer software and ability to learn new programs.

  • About AIC

    American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has 3700 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

    To Apply

    Qualified applicants should electronically submit a brief cover letter, current resume, and the contact information for three professional references via this online application:

    Apply Online

    AIC is an Equal Opportunity Employer.

    Keyword Phrases

    • Higher dedication
    • Diversity of our community
    • Student-centered
    • Program Administrators and Coordinators
    Employment Type:Administrative Staff
    Degree Required: Bachelors
    Experience: See Job Description
    Level of Job: Other
    Salary: Not Specified
    Type of School:4 - Year / Masters Institution
    Application Requirements: CV/Resume
    Cover Letter