Full-Time Staff Assistant/Academic Technology Assistant - Northern Essex Community College in Haverhill Massachusetts

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Northern Essex Community College

Haverhill, Massachusetts

United States

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Detailed Job Description


Full-Time Staff Assistant/Academic Technology Assistant: (Haverhill Campus) 37.5 hours per week, Monday through Thursday, 1:00 p.m. to 9:00 p.m.; Friday 8:30 a.m. to 4:30 p.m. (MCCC/MTA Unit Position, Grade 2) Anticipated Start Date: January 04, 2016.


Northern Essex Community College is hiring an Academic Technology Assistant to become an integral part of the Haverhill campus library team. The ideal candidate will have academic library experience, and be open to learning and developing new skills as an information professional.

NECC has embraced and adopted Information Literacy as one of its Core Academic Skills, and is committed to broadening the impact that the library has across the campus. The college is currently realigning its student computer labs with library services, and this position will be influential in making that transition a success. As the emphasis on academic technology has increased, the library is looking for a person who has some educational technology experience and is comfortable assisting students within this environment.

Duties for this position include:

  • Assist students with technology related questions in a lab-based setting within the library.
  • Provide in-person, online, phone and email assistance to students, staff, and faculty.
  • Utilize document, spreadsheet, database, desktop publishing, presentation, and other software.
  • Serve as a resource for students and staff working with the Microsoft Office Suite of applications.
  • Present a welcoming, pleasant demeanor in a busy public services position.
  • Record and document computer lab usage statistics, and prepare regular administrative reports.
  • Maintain inventory of computer lab supplies to insure continuous operation.
  • Interact with other departments at the college on issues related to library computer lab
  • Oversee student employees and supervise their work.
  • Assist in the development of policies related to the library computer lab.
  • Use independent judgment and work effectively as part of a team or individually.
  • Assist the librarians in the development of LibGuides to promote and deliver information literacy resources.
  • Other duties related to the operation of a computer lab in an academic library setting.


Candidate must have a BA/BS. A minimum of 1 year experience in an academic setting. Excellent knowledge of Microsoft Office Suite. Strong customer service skills and a willingness to assist others.


Library experience. Experience using the Blackboard LMS in an academic setting. Understand and have experience with academic technology and tools such as printers, copiers, scanners, and other information sharing devices.


$37,840.00 - $48,000.00 (Actual Salary calculated in compliance with the MCCC/MTA classification system; Pay Grade 2)


December 04, 2015                                                                 POST #74961

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Keyword Phrases

  • Prizes, Initiative, Innovation
  • Appreciative Inquiry
  • Diverse Workforce
Employment Type:Administrative Staff
Degree Required: Not Specified
Experience: See Job Description
Level of Job: See Job Description
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter