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The Student Services Coordinator/Advisor 2 position coordinates and manages the development, implementation, and administration of the Invest in Success Program—a new grant project at Washington State University to increase student retention and assist low-income students in meeting unmet financial need. Advising and counseling students in functional areas such as financial aid, registration, student activities, and other forms of student services.
Responsibilities include, but are not limited to implementing systems and methods for the student program and services; advising and counseling of students; preparing University policy, procedures and updates; developing and participating in student workshops; functioning as a liaison with University faculty, supervisors, and internal and external constituents; monitoring and evaluating student services and operational effectiveness, and effects changes required for improvement.
Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
Experience with programs related to student retention and/or student success.
Experience with compliance and federal program coordination at an institution of higher education.
Experience providing financial literacy education.
Experience serving low-income students.
Demonstrated ability to exercise professional judgment and leadership, including the ability to work independently.
Strong interpersonal skills and demonstrated experience working with individuals from diverse cultural and economic backgrounds.
Ability to deal effectively with stressful situations.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU is committed to excellence through diversity and faculty-friendly policy action, including partner accommodation and NSF ADVANCE Institutional Transformation programs (http://www.advance.wsu.edu/).
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.
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