Unfortunately, this job is expired as of 12/16/2015.
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Under immediate supervision, provides general front office desk support for the Vaccine Center. The position provides front office administrative and clerical support, including but not limited to scheduling appointments, managing files and records, copying forms, and other office procedures.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, copying forms, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Proficient in computer software skills e.g. word processing & spreadsheets
The ability to communicate information and ideas in writing so others will understand.
Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one from predefined guidelines or solutions
Ability to easily navigate the internet
Ability to use interpersonal and communications skills to represent the work area
High school diploma or equivalent, supplemented with one (1) to three (3) years of experience. Experience in a clinical/research setting preferred.
Provides administrative support for research studies; greets volunteers, maintains and updates logs, schedules appointments, makes copies and files charts.
Responds to inquiries requiring a basic understanding of research studies, procedures and information; preforms initial phone screens; provide consent forms to volunteers.
Performs other administrative duties to support the Vaccine Center front desk. Maintains and organizes front desk, orders supplies for the office and center, distributes mails and faxes, and other support needs.
Serves as a back up for Laboratory Technician; responsible for processing and/or transporting laboratory specimens, as needed; screens, refers, routes, and places patient calls; performs other duties as assigned.
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