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Summary and Scope of Position:
Manage all aspects of the College Store, and serve as the Bates College Contract Officer, providing service across campus. As College Store Director, this role will be responsible for planning, organizing, and directing the operations of the College Store, including, but not limited to the following functions: purchasing and merchandising of all items for sale, cashiering, receiving/distribution, personnel management, information systems, financial management, public relations and service-related areas. As Contract Officer, this role will be responsible for initiating and overseeing the College’s relationships with a variety of businesses, and creating general purchase orders for the College as necessary.
Essential Job Functions:
Manage a $1M+ retail store operation. Manage student textbook sales and distribution, and manage all retail merchandising selections for apparel, sundries, and other items. Direct, interpret and apply standards, policies and procedures for the College Store in day-to-day operations including: purchasing, pricing, selling, stocking, textbook coordination, faculty relations, cash handling, record maintenance, staffing, safety/security, and inventory control.
Administer College Store business operations.
Responsible for annual budget preparation for College Store and Contract Office including: sales forecasts, net revenues, cost of goods and operating expenses. Responsible for establishing and maintaining financial controls to meet annual and long range goals.
Responsible for recruitment, selection, hiring, training, evaluation, classification and termination of College Store employees.
Responsible for overseeing the College’s relationships with a variety of businesses. Review vendor performance and annual contract review-for-renewal.
Oversee centralized purchasing for office furniture, supplies, select paper, college vehicles and other equipment and services.
Oversee the creation of general purchase orders for the College (not covered by other purchasing centers)
Additional Job Functions:
Maintain up-to-date knowledge of the policies and procedures of publishers, distributors and other sources of supply.
Maintain knowledge of industry standards and innovations regarding books, merchandise, public relations, store operations and information systems.
Coordinate and plan marketing efforts for the entire operation.
Establish new policies and procedures to address store operations. Set and continually monitor pricing policy and strategy on all merchandise for resale.
Represent the College Store and the College at state, regional and national association meetings.
Responsibility for liaison with many different constituencies including faculty, students, staff, parents, alumni, and other community members.
Working environment: General retail/office environment on two floor levels; prolonged exposure to computer screens; extensive contact with customers who may include students, faculty, staff and the general public, either in person, by telephone or electronically.
Physical requirements: Essential and marginal functions may require extended periods of sitting or standing; occasional need to lift boxes and move stock (light to heavy lifting possible); occasional carrying, pushing or pulling; some light overhead lifting; bending at the waist, kneeling or crouching; extensive use of computer keyboard.
Required: Education and experience: Bachelor’s degree and five years increasingly responsible bookstore or related retail experience including work with purchasing, merchandising and inventory management. Demonstrated ability to work with a broad and diverse range of people. An ability to engage with a variety of constituencies with varying interests and perspectives is important.
Preferred: Experience: Five years’ experience directly related to college procurement or equivalent. Proven ability to develop and maintain vendor relationships and negotiate contracts.
Please submit a cover letter, resume and contact information for three professional references.
This position requires successful completion of a pre-employment background screening.
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