Manager of Emergency Management Program - Berklee College of Music in Boston Massachusetts

Unfortunately, this job is expired as of 4/12/2016.

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Berklee College of Music

Boston, Massachusetts

United States

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Detailed Job Description

Under the direction of the Senior Director of Public Safety/Chief of Police, this position will serve as the primary liaison for the Crisis Management Team (CMT) and will create, implement and manage a comprehensive emergency management program that will prepare the Berklee community for a major emergency, crisis or disaster. This will be accomplished through campus-wide mitigation, preparedness, response, and recovery programs that protect the college’s assets and ensure continuation of its critical functions. This position will also be responsible for compliance with all Federal requirements mandated by the Clery Act, including daily logs, statistical collection, and the annual security report. The position will also support the department along a broad array of high-level administrative, operational, and technical system responsibilities.


Program Review and Evaluation

  • Review existing emergency management teams/committees on: purpose; objective; authority; and members to make recommendations for enhancement or improvement
  • Analyze institutional capabilities by reviewing all institutional emergency and crisis related plans and policies
  • Inventory institutional assets: personnel; equipment; facilities; mutual aid; incident procedures; and recovery plans
  • Identify and connect with external agencies and institutions regarding their emergency plans
  • Identify federal, state and local emergency related regulations and codes
  • Identify critical institutional operations and key personnel
  • Identify internal resources and capabilities: personnel; equipment; facilities; organizational capability; and backup systems
  • Ascertain potential resources from external agencies, area institutions and businesses    
  • Conduct risk assessments and Hazard & Vulnerability Analysis (HVA) to determine the college’s vulnerability to emergencies based upon probability, impact and preparedness
  • Make recommendations on systems, vendors, supplies, equipment based upon research and best practices

Program Creation and Planning

  • Create and maintain the college’s Emergency Operations Plan (EOP) that is consistent with the National Incident Management System (NIMS) and the Incident Command System (ICS)
  • Develop building specific Emergency Evacuation Plans (EEP), which outline procedures, floor evacuation routes, and responsibilities
  • Continue the development and enhancement of emergency communications and notification systems
  • Develop an comprehensive emergency preparedness program for students, faculty, and staff including education, publications and response guides
  • Develop an Emergency Operations Center (EOC): location; processes; position-specific checklists; and ensure EOC equipment is tested regularly
  • Prioritize, acquire and maintain inventory of emergency supplies and equipment, and develop processes for replenishing & replacing
  • Develop and implement a comprehensive preventions & mitigation plan, based upon HVA results, to alleviate the effects of disasters on critical functions
  • Coordinate a comprehensive campus fire safety program, including community preparedness and detection & prevention efforts
  • Create and chair a emergency management and safety committee to include appropriate stakeholders
  • Coordinate with individual campus departments in developing and maintaining their departmental plans included in the EOP
  • Coordinate with the external departments and emergency management officials in developing memorandums of understanding or mutual aid agreements for assistance in emergency and disaster situations
  • Work closely with Student Affairs to implement on-call procedures in the event a student is transported to a hospital via Boston EMS
  • Maintain the college emergency notification system (BENS) in operational excellence. Develop emergency templates. Conduct annual campus-wide tests. Conduct monthly drills with the Public Safety Controllers. Work within the Public Safety Department to ensure good departmental communication

Training and Community Relations

  • Identify and attend applicable training; research and attain certifications to ensure the position’s development
  • Develops, implements, and facilitates emergency training to all applicable constituents of the college, including all identified key personnel
  • Provide assistance and consultation to the campus community on emergency management principles, including preparedness, personal safety, resiliency, and mitigation strategies
  • Create, provide and distribute educational presentations and information to the community on emergency preparedness and response procedures
  • Assist in the planning and implementation of both drills as well as tabletop, functional, and full-scale exercises
  • Participate in disaster response and recovery operations and staff the EOC or other positions as required
  • Continue to develop campus-wide evacuation procedures and training
  • Development and execution of campus lockdown drills, to include outside law enforcement agencies
  • Work with campus community and applicable partners to coordinate emergency management efforts and training programs
  • Identify available emergency related training resources, coordinate attendance, and maintain an accurate training database
  • Coordinates, prioritizes, recommends, integrates, and communicates internal efforts with other appropriate departments
  • Serve as liaison to/between external resources such as the Boston Police Department (BPD), the Boston Fire Department (BFD), and other governmental agencies to ensure effective emergency coordination
  • Assist in creating comprehensive training program for all Public Safety officers to include initial and refresher training
  • Development of Memorandum of Understanding (MOU’s) with local agencies and universities/ colleges. Development of mutual aid agreement plans with other colleges and universities in our area

Clery Act Compliance

  • Ensure college is in full compliance with all requirements mandated by the Federal Clery Act
  • Prepare, publish and distribute the annual security and fire safety report
  • At the direction of the Senior Director of Public Safety/Chief of Police, create and distribute Timely Warnings to the Berklee community for ongoing crimes or threats that may negatively impact the community
  • At the direction of the Senior Director of Public Safety/Chief of Police, create and distribute Immediate Notifications to the affected community for current or pending significant emergencies
  • Annually collect and submit applicable crime & fire statistics including arrests and referrals for alcohol, drug, and weapons violations
  • Maintain daily Crime & Fire Log of all reported crimes and fires
  • Conduct and evaluate annual fire drills in all on-campus residential buildings
  • Drill, exercise, test and publicize emergency response and evacuation procedures on an annual basis
  • Develop reporting methodology of statistics of incidents in BPD/D-4
  • Conduct annual review of campus geography regarding on-campus; residential facility; non-campus; and public property categories and create and maintain a visual map

Administration and Support

  • Administer the Berklee Emergency Notification System (BENS) to include template creation, testing, maintenance, and message execution
  • Conduct regular testing of BENS message execution for front-line personnel
  • Ensure compliance with emergency management standards, regulations and best practices
  • Monitor changes in federal, state and local regulations related to emergency preparedness and recommend changes to meet requirements
  • Create/revise emergency related Standard Operating Procedures (SOP’s) and policies and disseminate and implement as appropriate.
  • Develop educational safety topics for inclusion/distribution in community newsletters, bulletin boards and social media
  • Prepare and maintain accurate records, documentation, and reports in accordance with applicable rules and regulations
  • Point of contact for the Government Emergency Telecomm Service (GETS) and Wireless Priority Services (WPS) programs


Demonstrated capacity to develop and foster effective working relationships with individuals and organizations reflecting a broad range of identities, perspectives and experiences.

Required Skills

  • Must be detail oriented with strong organizational and customer service skills
  • Knowledge of both MS office products and Mac software
  • Self-starter with the ability to work with little supervision along with the ability to be creative and resourceful without any precedents
  • Able to maintain strong relations with both internal and external groups

Required Experience

  • Bachelor’s degree required. An advanced degree is preferred.
  • Minimum 3-4 years of progressive related experience in emergency management, security, fire safety or law enforcement
  • Experience developing emergency planning, operations, response, and recovery programs
  • Training in emergency management topics including NIMS and ICS
  • Requires a working knowledge of physical and electronic security systems
  • Project management experience, training or the ability to manage projects

Berklee College of Music is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

Keyword Phrases

  • Manager of Emergency Management Program
  • Learning lab for the music of today
  • Cultivating the musicianship of all students
  • Holistic and constantly evolving diversity
  • Campus Safety and Police
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Manager
Salary: See Job Description
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter