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Under general supervision, schedules patient appointments, greets patients, takes phone calls and performs phone registration of new patients into IDX, performs check in/out process and tracks/obtains referrals
-Knowledge of medical terminology and procedures
-Knowledge of office practices and procedures.
-Possesses interpersonal/human relations skills
-Ability to operate personal computer and perform data entry.
-Ability to respond to questions in a tactful and professional manner, and to work with constant interruptions.
-Ability to maintain records and files and to maintain confidentiality
High school diploma or equivalent; supplemented with one (1) year related work experience.
Schedules appointments, consults, and tests. Performs phone registration including demographic/insurance information. May request pre-certification or authorization from insurance companies.
Answers phone and responds to inquiries; routes calls or messages, and greets and assists patients.
Tracks/obtains referrals, prepares clinics, gathers missing information and updates physicians schedules
Opens mail; maintains clean and neat work areas; performs other duties as assigned.
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