The Financial Aid Processor will be responsible for performing application review, determining eligibility and awarding student financial aid, fund disbursement, and federal and state aid program administration and reconciliation. The Financial Aid Processor will focus on areas of expertise as assigned.
Perform application review and determination of student eligibility to prepare file for student aid awarding. Application review includes:
Verification: verify accuracy of data and make corrections as needed
Federal database (C-code) resolution
Identify/resolve conflicting information by collecting additional data
Review financial aid history
Evaluate satisfactory academic progress status
Review exception reports and make corrections as needed to ensure appropriate financial aid eligibility
Perform student awarding and disbursement following federal, state and institutional guidelines.
Communicate with students when necessary to resolve processing issues via the Financial Aid Help Desk system.
Perform federal aid processing including origination and disbursement reporting, error resolution and monthly reconciliation.
Perform state aid processing including determining eligibility, awarding, reporting and reconciliation.
Perform financial aid recalculation/revisions related to attendance, enrollment change, special circumstance appeal, satisfactory academic progress appeal, post-screening reason code eligibility changes, additional sources of aid, over award, and over payment.
Maintain confidentiality of work related information and materials.
Participate in special events, evening, and weekend work as needed.
Perform other related duties as assigned to ensure successful achievement of department goals.
Demonstrate competencies to work in technology driven operation.
Analytical skills, strong interpersonal and communication skills and student centered customer service orientation.
High level of accuracy and attention to detail.
Must be able to work in a collegial and collaborative manner within a team and able to react and adjust quickly to changing conditions.
Demonstrate success working with students or customers in a service-oriented environment.
Associates degree from a regionally accredited institution.