Director of Quality Improvement and Career Center - San Juan College in Farmington New Mexico

Unfortunately, this job is expired as of 11/11/2015.

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San Juan College

Farmington, New Mexico

United States

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Detailed Job Description

This position is responsible for directing the operations and programs of the college’s career center and for directing Student Services quality processes and learning assessment.

Duties & Responsibilities

• Provides direction for Career Center policies, procedures, activities, and events; manages Career Center resources for computer lab, workshops, brochures, and marketing materials.

• Develops, plans, coordinates and implements Career Center activities and events, including college and K-12 and business/industry.
• Assists students with career assessments, resume development and mock interviews.

• Plans, evaluates, develops, implements and maintains quality processes in compliance with established guidelines.

• Serves as a member of the strategic purposes leadership team; chairs the student services processes team.

• Hires, trains, assigns, directs, schedules, supervises, evaluates, and disciplines personnel.

• Leads quality processes and learning outcomes assessment activities for Student Services; provides support for staff in the development and implementation of comprehensive assessment plans in Student Services.

• Researches and implements a variety of career education/ placement strategies and quality improvement plans and strategies.

• Facilitates and participates in meetings, committees, workshops, and seminars.

• Prepares a variety of written materials in both manual and electronic formats.

• Responds to inquiries from internal and external parties.

• Implements assessment services that support accreditation efforts.

• Coordinates the student services evaluation process.

• Coordinates the mentor program.

• Achieves AQIP reviewer certification.

• Develops and manages budgets, expenditures, and related financial activities; ensures the accuracy of allocations; ensures compliance with fiscal policies.

• Performs related duties.


• Knowledge of career development strategies and business/industry relationships.

• Knowledge of Student Services current assessment practices.

• Knowledge of Higher Learning Commission accreditation standards.

• Knowledge of current job practices.

• Knowledge of quality improvement processes and assessment principles.

• Knowledge of budget development and management principles.

• Knowledge of personnel management principles.

• Knowledge of college policies and procedures.

• Skill in the development and implementation of comprehensive assessment plans.

• Skill in the delegation of responsibility and authority.

• Skill in the operation of computers and job related software programs.

• Skill in decision making and problem solving.

• Skill in interpersonal relations and in dealing with the public.

• Skill in oral and written communication.

• Skill in working effectively with a wide range of constituencies in a diverse community.


The Vice President for Student Services assigns work in terms of department goals and objectives. The supervisor reviews work through conferences, reports, and observation of department activities.


Guidelines include Council for the Advancement of Standards in Higher Education standards for assessment, Higher Learning Commission for Accreditation standards, New Mexico Higher Education Department guidelines,Work Ready community principles, and college and program policies and procedures. These guidelines require judgment, selection, and interpretation in application. This position develops departmental guidelines.


• The work consists of varied duties in directing the operations of the college Career Center and in directing Student Services quality improvement activities. Strict regulations contribute to the complexity of the position.

• The purpose of this position is to direct the operations of the college Career Center and to direct Student Services quality improvement activities. Success in this position contributes to the provision of career services to students and to ensure compliance with accreditation requirements.


• Contacts are typically with co-workers, other college personnel, faculty, staff, students, representatives of accrediting agencies, representatives from other colleges, and members of the general public.

• Contacts are typically to give or exchange information, to resolve problems, to provide services, to justify or negotiate matters, or to motivate or influence persons.


• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light objects.

• The work is typically performed in an office.


This position has direct supervision over Career Center Coordinator (1), Career Specialist (1), and Senior Administrative Assistant (1).


MINIMUM QUALIFICATIONS • Knowledge and level of competency commonly associated with the completion of a master’s degree in a course of study related to the occupational field. • Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require three to five years of related experience. All offers of employment are contingent upon successful completion of Criminal Background Investigation. VALUES STATEMENT San Juan College is committed to serving the needs of our students through a process of continuous quality improvement. We uphold and affirm the following iCARE values: • Innovation • Collaboration • Accountability • Respect • Excellence

Starting Salary


Keyword Phrases

  • Director of Quality Improvement and Career Center
  • Inspire and Support Life Long Learning
  • Innovative, Dynamic Learning College
  • Commitment to Excellence
  • Career Counseling and Placement
  • Student Affairs and Services
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Director
Salary: Not Specified
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter