Customer Services Coordinator - Miami University in Oxford Ohio

Unfortunately, this job is expired as of 11/3/2015.

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Miami University

Oxford, Ohio

United States


Detailed Job Description

Job ID:  1853 - SATSS - FT

This hourly position performs a variety of clerical and administrative services related to overseeing the operations of a retail unit that is part of a larger facility, in this case the Miami University Bookstore.


1) Oversees and conducts retail activities; maintains and/or rotates stock; ensures facility is stocked and ready for operation.
2) Oversees financial operations; reconciles daily deposits; ensures deposit and financial reports are accurate.
3) Oversees staff; establishes schedules and assigns tasks; assists in enforcing rules and regulations; monitors performance; serves as informational resource.
4) Reprograms cash register regarding prices and UPC's as needed
5) Responsible for receiving and invoicing product for multiple departments and maintaining accurate inventory.
6) Gathers and analyzes information regarding activities; produces reports.

7) Oversees product returns to vendors and coordinates all required paperwork with the appropriate University Business Office.

Knowledge, Skills, Abilities, and Worker Characteristics: Knowledge of retail operations; knowledge of computer and office applications; supervisory skills; knowledge of cash handling procedures.

Working Conditions: Physical effort usually requires considerable walking and standing, and may require some lifting of materials weighing 25 to 50 pounds. Periodic assignments given which entail dealing with unpleasant physical situations.

Minimum Qualifications

Minimum Requirements: Requires six months of coursework or training beyond high school in Business Administration and three years retail experience, or an equivalent combination of education and experience.

Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.

Keyword Phrases

  • University Bookstore
  • Customer Services Coordinator
  • #1 Nationally for best teaching
  • Opportunities for growth and advancement
  • Inclusive, equitable working environment
  • Athletic Department & Coaching
  • Facilities Management
  • Student Activities
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter