Clerk V-Academic Records - Bunker Hill Community College in Boston Massachusetts

Unfortunately, this job is expired as of 10/9/2015.

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Bunker Hill Community College

Boston, Massachusetts

United States

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Detailed Job Description

Job Description:

The Registrar's Office at Bunker Hill Community College is looking for an outgoing, motivated individual to join our busy staff.  The ideal candidate will have a strong customer service background, strong technical skills and the ability to effectively articulate campus policies and procedures to a diverse student body.

Responsibilities include but are not limited to:

  • Manage the transfer credit evaluation process: processing mail and email, scanning and linking documents, data entry into the Colleague student information system and running batch evaluations.
  • Support the development and creation of the master course schedule:  date entry, proofing, editing and testing.
  • Support graduation processing: data entry, running batch evaluations, assisting with communication with students and other departments on campus.
  • Provide excellent customer service at the Registration Desk: registering students, adjusting student schedules, processing withdrawals, collecting supporting documentation and forms, explaining campus policies and procedures and problem solving registration related concerns.
  • Train, supervise and schedule part time student employees.
  • Answer telephones; create statistical reports and other duties as assigned.

Commonwealth of Massachusetts Human Resources Division Classification Specification for Clerk V may be obtained at the Human Resources Office or at:


Applicant must have at least four years of full-time, or equivalent part-time experience in office work, of which at least one year must have been in a supervisory or administrative capacity or any equivalent combination of the required experience.

Required skills:

  • Ability to use proper grammar, punctuation and spelling.
  • Ability to follow written and oral instructions.
  • Ability to work accurately with names, numbers, codes and/or symbols and maintain accurate records.
  • Ability to communicate effectively in oral expression and deal tactfully with others.
  • Ability to work with a diverse faculty, staff and student population

Preferred experience/skills:

  • Strong customer service background
  • Experience working in a college environment (community college experience a plus)
  • Experience working with Ellucian/Colleague or another Student Information System

Bunker Hill Community College is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at three satellite locations in the Greater Boston area. Recently re-certified as a Leader College by Achieving the Dream, BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges. Founded in 1973, BHCC is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. The College offers more than 100 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than 50 percent are women.

We are looking for individuals aligned with our institutional values of access and success, excellence and innovation, economic and social justice, inclusiveness and equity, civic engagement and service, kindness and respect, and accountability and transparency. Individuals with a dedication to a dynamic educational environment, investment in the social and economic well-being of all, and belief in student-centered learning in an engaging, supportive environment are sought to fill the following position.

Living in Boston
Boston prides itself on being one of the most livable cities in America. Twenty-one diverse neighborhoods offer more than 600,000 residents the opportunity to taste, touch, and experience things from all over the world. Neighbors benefit from exceptional medical facilities, vibrant neighborhood business districts, and a solid network of parks, community centers, and libraries. For more information about Boston go to:

Additional Information

Salary: $769.29/wk.

Closing Date: October 8, 2015 

Shift: Monday-Thursday 8:30a.m. - 4:30p.m. and Friday 8:00a.m. -4:00p.m.

Application Instructions

Submit Cover Letter and Resume Addressing the Required Qualifications to: Fax transcript files over 2 MB to (617)-228-3328.

Keyword Phrases

  • Academic Records
  • Clerk V-Academic Records
  • Achieving the Dream
  • Embrace Diversity
  • LifeMap
  • Registrars
Employment Type:Administrative Staff
Degree Required: Not Specified
Experience: See Job Description
Level of Job: See Job Description
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter