Records Specialist II - Cuyahoga Community College in Cleveland Ohio

Unfortunately, this job is expired as of 10/5/2015.

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Cuyahoga Community College

Cleveland, Ohio

United States

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Detailed Job Description

Campus or Location

Unified Technologies Center

Job Responsibilities

Duties and responsibilities include, but are not limited to:

· *Certifies completion of academic degree programs.
· *Reviews College and foreign high school transcripts, determines eligibility for and
awards comparable credit.
· * Prepares diplomas and certificates of proficiency. Produces transcripts for degree
· *Evaluate student information related to transfer credit, credit by exam and other
comparable credit and post into Banner.
· * Responds to inquiries, resolves problems and concerns related to student records.
· * Processes substitutions and waivers forms.
· * Identifies and corrects discrepancies in the student record, including correction of
duplicate records (pidms).
· * Processes change of grade forms and posts grades not submitted via on-line grading.
· Completes transcript requests by preparing official transcripts including requests for
emergency processing.
· Maintains list of graduates for commencement ceremony.
· Answers telephone, provides basic information and directs calls.
· Uses scanning technology to update electronic files.
· Corresponds with students and or interprets and verifies compliance regarding degree and
transfer curricula requirements, deadlines and procedures.
· Anticipates and meets all customer needs accurately, professionally, and with a
commitment to customer satisfaction.
· Performs other related duties as assigned.

*denotes essential function

Required Qualifications

· Bachelor’s degree.
· Two (2) years equivalent full-time experience in student record-keeping in an
educational setting.
· Skill in keyboarding; basic math and grammar, and standard level word
processing (MS Word) and spreadsheet applications (MS Excel).
· Excellent verbal and written communication skills.
· Excellent organizational skills.
· Excellent customer service skills and proven ability to develop and sustain
productive customer relationships.
· Must have sensitivity

Preferred Qualifications

· Direct experience in academic record keeping.
· Proficiency with database applications (MS Access).
· Experience in Banner navigation.
· Experience with Course Applicability System (CAS)/ Degree Audit Request
System (DARS).

Work Schedule

8:30a-5:00p Mon-Friday — varied hrs may be required occasionally during special projects and/or peak periods to include evenings and/or week-ends.

Target Hiring Rate/Salary

Minimum $44,729 Annually

Special Note

This is a [Full-time/Part-time] (1199/SEIU) Bargaining Unit position, Grade 08. Full time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Keyword Phrases

  • Records Specialist II
  • Exemplary Learning and Teaching Community
  • Embrace Diversity
  • Promote Individual Development and Quality of Life
  • Academic Administration
  • Registrars
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter