Program Associate - Miami University in Oxford Ohio

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Miami University

Oxford, Ohio

United States

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Detailed Job Description

Job ID:  1840 - SATSS - FT

Performs a variety of moderately complex clerical and administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of a University administrative unit.

This administrative unit is tasked with support for six interdisciplinary programs, Chair and six Directors, with future growth planned.


Processes incoming information and/or documents regarding daily operations; makes first determination as to disposition using set standards.

Serves as informational resource for staff; investigates and resolves problems and difficulties.

Assists in the enforcement of policies and procedures.

Monitors and reviews projects; ensures all necessary changes are made.

Performs a variety of clerical tasks including answering phones, typing, and copying.

Assists the Chair with complex reporting duties.

Gathers and analyzes statistical information regarding department's programs and activities; collects data for student and faculty scholarships, grants, awards and recognition database; produce reports.

Develop, maintain and revise the websites.

Maintain the List Serves for each of the Programs.

Assist with staff recruitment processes, as needed.

Provide customer support to all guests, staff, faculty in a busy academic office environment.

Promote events, marketing in electronic venues, leaflets and posters.

Handle event and travel arrangements.

Process petitions, grade changes, degree changes, etc. online.

May provide functional guidance to a group of student employees on an on-going basis.

Periodic assignments given which entail dealing with modestly unpleasant physical conditions.

Minimum Qualifications

Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience.

Preferred Qualifications

Versatile with the ability to perform a wide range of assignments, interpersonal skills to promote harmony among associates, organized to exert a positive influence on the climate and dependable to accept all responsibilities and meet deadlines.

Knowledge of unit's operations, policies, and procedures; knowledge of computers and office applications; may require supervisory skills; clerical skills; research skills.

Special Instructions to Applicant

Department request Cover Letter, Resume and References be attached.

Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.

Keyword Phrases

  • Global and Intercultural Studies
  • Program Associate
  • #1 Nationally for best teaching
  • Opportunities for growth and advancement
  • Inclusive, equitable working environment
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: See Job Description
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter