Unit Operations Specialist II - Cuyahoga Community College in Cleveland Ohio

Unfortunately, this job is expired as of 10/2/2015.

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Cuyahoga Community College

Cleveland, Ohio

United States


Detailed Job Description

Campus or Location

HMC - Hospitality Mgmt

Job Responsibilities

Duties and responsibilities include but are not limited to:
Determines work procedures, prepares work schedules and expedites workflow
May assist staff by scheduling and coordinating support activities
Provides orientation and training to part time staff
Provides customer service for students, faculty and community patrons by assisting with software support and training, resolving logon issues, monitors classroom equipment and prepares classroom spaces
Supplies operational support to college departments
Contributes in department initiatives, seminars and workshops
Maintains general clerical activity records and compiles basic unit reports
Studies and standardizes procedures for improvement within the unit
Prepares for submission and create budget entry as needed
Functionally supervise student assistants in the assigned unit
Performs other related duties within the job grade and job classification as assigned

Required Qualifications

High School Diploma/GED
Three years of experience servicing students in an academic setting
Administrative support experience
One year of previous functional supervisory experience
Excellent written and verbal communication skills
Strong customer service skills
Skills in keyboarding, basic math, basic grammar, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)
Sensitivity to appropriately respond to the needs of a diverse population

Preferred Qualifications

Associate’s Degree
Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)
Advanced level presentation software skills
Experience with Banner Student Information System
Previous experience with assisting in monitoring and preparing a departmental budget

Work Schedule

Hours 8:30- 5:00 may vary depending on special events

Target Hiring Rate/Salary


Special Note

This is a Full-time(1199/SEIU) Bargaining Unit position, Grade 5. Full time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

This position is located at the Hospitality Management Center on Public Square

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Keyword Phrases

  • Hospitality Management Center
  • Unit Operations Specialist II
  • Exemplary Learning and Teaching Community
  • Embrace Diversity
  • Promote Individual Development and Quality of Life
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter