Program Manager / Director of ACCESS (TRiO-SSS) Program - West Valley-Mission Community College District in Santa Clara California

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West Valley-Mission Community College District

Santa Clara, California

United States

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Detailed Job Description

The Division of Student Services is seeking a talented leader to fill the position of Director of the ACCESS (TRiO-SSS) Program.

Under supervision of the Vice President of Student Services, or designated Student Services administrator, develop, organize, coordinate, implement and supervise the day-to-day program activities and operations of the Mission College ACCESS Programs. The Director is responsible for officially representing and serving as a spokesperson for the units; assisting students, staff and faculty in accordance with policies of the U.S. and California Departments of Education, WVM District and other applicable state and federal regulations; monitoring and implementing the approved program budgets; completing detailed college, state and federal reporting; and training, supervising and evaluating the performance of assigned personnel.

The Director of ACCESS is a classified management position that is directly responsible for ensuring that appropriate services for ACCESS are provided; and that student records are appropriately maintained. The Director must be able to skillfully manage faculty and staff, and be responsible for ensuring budgeting and reporting requirements are met. In addition, the Director must understand, promote, and ensure the connection between ACCESS functions and student learning and institutional effectiveness outcomes.

The incumbent must work closely with other college and district administrators in an environment of participatory governance to provide optimum quality services to students, faculty and staff at a community college. The position is accountable to requirements of the U.S. and CA Departments of Education and the College/District. It supplies program activities and services, including student recruitment, enrollment, financial aid assistance to attain educational retention and completion objectives; its duties seek to prepare low-income, first generation and disabled college students for college success, graduation and transfer.

Mission College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

More information on the TRIO/SSS ACCESS Program can be found here:


100% of full time, 40 hours per week, 12 months per year, with anticipated start date of November 18, 2015. Schedule may change to include some evening or weekend hours, as needed. This position is a Classified Administrator and part of the Administrative employee unit.

Work Location: Mission College, Santa Clara, CA

We have begun a district-wide classification study of all regular, non-faculty staff positions. A classification study is a process of studying, analyzing, and describing the nature and level of work performed by employees. This classification study will ultimately produce uniform job descriptions for every employee.

The classification study will also include a compensation study that will provide information on what other employers pay employees who are performing similar duties. The District will use this information to ensure that our employees are adequately compensated.

The classification study started in November 2014 and will take approximately 12 months to complete. As a result of this study, it is possible for the job description and/or compensation to change in this position opening.

Minimum Qualifications

Any combination equivalent to:
1. Education – Four year degree from an accredited college or university;


2. Experience – Three years of increasingly responsible experience in an area related to the administrative assignment;


3. Demonstrated ability to effectively work with persons of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Desired Qualifications

The successful candidate will be a caring and compassionate leader whose working style evidences wisdom, integrity, and a commitment to building community and fostering civility. The Director must be able to demonstrate an appreciation of and an ability to work in an environment that values interest-based bargaining and shared governance. A strategic thinker and planner, the candidate will require vision, energy, courage to make progressive decisions, and commitment to academic quality

The candidate’s application will provide evidence of the following:

  • Master’s degree from an accredited college or university in Counseling, Business Administration, Educational Leadership or related field.
  • At least two years of increasingly responsible experience in serving historically disadvantaged populations, preferably at a college or university, including experience in a lead or supervisory capacity or project management.
  • Substantial and current administrative experience in higher education, with experience as an administrator in a community college.
  • An evident, credible commitment to diversity
  • Demonstrated leadership abilities in consensus building and conflict resolution, with an open and collaborative leadership style that actively engages the College community.
  • A collaborative leadership style that engages diverse constituencies in shared decision-making.
  • A demonstrated understanding of and engagement with current issues and challenges in higher education in general and community colleges in particular.
  • Experience in harnessing the power of educational and information

Examples of Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

  • Oversee all day-to-day components of the ACCESS program to ensure efficient delivery of services to students.
  • Provide direct academic and cultural services for EOP&S/CARE and ACCESS students as required and needed.
  • Maintain current knowledge of the legislation, regulations, policies, and application requirements for ACCESS program. Read and interpret regulations and formulate appropriate actions to ensure program compliance.
  • Initiate, compile, and maintain all records and data required by the U.S. Department of Education, CA Chancellor’s Office and other official regulatory agencies.
  • Compile and analyze data related to student participation and program evaluation.
  • Prepare annual required program reports, correspondence, records and data, and transmit reports within strict state and federal deadlines.
  • Develop, submit, monitor, and approve expenditures of ACCESS budgets
  • Assure compliance with local, state, and federal expenditure guidelines;
  • Prepare and administer annual budgets for assigned area; review and approve expenditures according to established District policies and procedures.
  • Participate in preparation of state and federal grant applications.
  • Prepare annual required program budget reports and transmit reports within strict state and federal deadlines.
  • Supervise employees in the unit.
  • Develop expectations for performance and standards of excellence.
  • Advertise program on/off campus according to state and federal regulations to meet project
  • Serve as ACCESS liaison with faculty, community, and other colleges and federal program officers.
  • Provide technical expertise and input concerning the ACCESS and EOP&S/CARE Programs, as related to Student Services and/or Instructional Division-sponsored activities.
  • Supervise the maintenance of the ACCESS and EOP&S/CARE website, portal site, ACCESS Online Orientation, master calendar of program activities, and other publications that may be developed.
  • Perform related duties as assigned

Knowledge and Abilities

Knowledge of:

  • Conflict resolution methods and techniques.
  • Curriculum development and delivery.
  • District and college policies, procedures, programs and services.
  • College and community resources available to students.
  • Oral and written communication skills.
  • Advisement and interviewing techniques.
  • Interpersonal skills including tact, patience and diplomacy.
  • Operation of microcomputer equipment and various software programs including word processing, database management and spreadsheet computer applications software.
  • Modern office practices, procedures and equipment.
  • Reporting and record-keeping techniques.

Ability to:

  • Read and interpret contracts, curriculum and related information and documents.
  • Develop and implement effective recruitment, outreach and marketing strategies.
  • Communicate effectively both orally and in writing.
  • Listen and extrapolate information effectively.
  • Prioritize work to meet stringent schedules and timelines.
  • Select, assign, orient, train, supervise, counsel, discipline and evaluate the performance of staff.
  • Operate office equipment such as microcomputer, computer terminal, printer, calculator, copier and facsimile machine.
  • Prepare and maintain statistical records, reports, databases, files, logs and lists using microcomputers and peripheral equipment.
  • Use word processing, spreadsheet and data base management computer software effectively.
  • Relate effectively to people of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy.
  • Interface effectively with all aspects of educational operations.
  • Work independently with minimal supervision.
  • Establish and maintain effective and cooperative working relationships with others.

Salary and Benefits

  • Anticipated Hiring Range: $7,323–$7,886 monthly (Administrative Salary Schedule, Range 10, Steps A-C).
  • Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 22 days vacation leave accrued annually (25 days after 5 years).
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Professional development and renewal leave.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.
West Valley-Mission Community College District is an Equal Opportunity Employer

Keyword Phrases

  • 2 Silicon Valley locations
  • student-centered learning environment
  • empowering diverse human capital
  • Academic Administration
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Director
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume