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Under general direction, plans and coordinates enrollment management aspects of new student/parent scholarship and financial aid; serves as liaison between the office of student financial services and the office of undergraduate admission.
Knowledge of federal, state, and university academic and scholarship/financial aid policies and procedures
Knowledge of database preparation and maintenance
Verbal and written communication skills
Interpersonal/human relations skills
Ability to establish and maintain effective team-oriented, working relationships
Ability to assess situation/needs and to assist accordingly
Ability to maintain confidentiality
Ability to operate personal computer and various software programs
Ability to prepare and generate reports
Ability to organize and maintain accurate records and files
Bachelor’s degree; supplemented with two (2) years of applicable work experience. Preferred college recruitment and finanical aid experience. Preferred experience with Banner and SalesForce CRM.
Plans, develops, and evaluates the scholarship/financial aid activities relative to the recruitment and retention of students; plans and coordinates undergraduate admission scholarship/financial aid related counseling, re-packaging, follow-up and analysis of effectiveness; assists with related counseling; advises and counsels students, parents, agencies and University staff on all aspects of financial aid programs (federal, state, university, private); processes applications and documents related to aid programs.
Participates in the evaluations, writing, editing, and design of scholarship/financial aid publications.
Reviews and updates award notifications; coordinates special condition applications; problem solves for aid applicants; interacts with personnel to coordinate the award notifications and billing for new students.
Trains admission counselors in all aspects of University scholarship/financial aid programs, policies, procedures, practices, and regulations. Serves as initial point of contact for admission counselors.
Coordinates on and off campus scholarship/financial aid workshops and seminars for students, parents, alumni, and high school guidance counselor.
Performs other duties as assigned.
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